Location: Bury St Edmunds, Suffolk, IP32 7AR
Here at Sealey, we are seeking to recruit an additional Customer Service Advisor to join our small, dedicated team in Bury St Edmunds, Suffolk. You will join us on a permanent basis, and in return, you will receive a competitive salary plus benefits.
This is an office-based role.
Your responsibilities as a Customer Service Advisor will include but will not be limited to:
•Handling all incoming customer emails
•Dealing with customer queries and general enquiries
•Order processing
•General administration; handling claims with carrier companies, booking customer collections, responding to emailed enquiries
•Providing a first-class service to our wide customer base
What we’re looking for in our Customer Service Advisor:
•Previous customer service experience in an office-based environment
•Prior experience of using Microsoft Office packages at a basic level, in particular Outlook and Excel, is essential
•Excellent communication skills
•Organised and a good eye for detail
•The ability to work under pressure
•The ability to work as part of a team but also on your own initiative
If you are interested in becoming our Customer Service Advisor and you feel your skill sets match the above criteria then please send a copy of your CV to recruitment@sealey.co.uk - we’d love to hear from you!