8.30 – 5 (Mon – Fri)
Cannock
Temp – Perm
Key Duties & Responsibilities
Office & Operations Support:
1. Processing sales and spare parts orders using Sage Line 50
2. Supporting the Office Manager with bookkeeping and invoice administration
3. Assisting the Operations Manager with stock control, purchase orders, and warranty administration
Sales Administration:
4. Providing the sales team with up-to-date information on product availability and lead times
5. Processing sales orders and producing weekly sales reports
6. Maintaining accurate customer and sales data within the CRM system (full training provided)
7. Supporting marketing activities to help promote products and strengthen brand presence
Customer Service:
8. Handling incoming calls professionally and directing enquiries appropriately
9. Responding to customer queries efficiently and resolving issues in a timely manner
10. Building positive working relationships with customers and suppliers
General Administration:
11. Ensuring accurate data entry across internal systems
12. Assisting with accounts administration and invoice processing
13. Supporting ad-hoc projects as required
14. Managing incoming and outgoing daily post
Skills & Experience Required
15. Previous experience in an administrative or sales support role
16. Strong organisational skills with the ability to manage multiple tasks and priorities
17. Confident communicator with strong interpersonal skills
18. Ability to quickly learn product information and technical details
19. High level of accuracy and attention to detail
20. Competent user of Microsoft Office (Word, Excel, Outlook, PowerPoint)
21. Experience using CRM systems is beneficial but not essential