Service Manager – Senior Gate Engineer
Location: Hertfordshire (SG8 0NZ)
Working Pattern: Primarily office-based with occasional site visits
Salary: Circa £52,000 per annum
Lead. Develop. Grow the Department. Drive Technical Excellence.
Our client is seeking an experienced Service Manager – someone with proven success running a technical service department in the gate automation, access control, or related electro-mechanical field. This isn’t about maintaining the status quo, they need a leader who will refine their processes, mentor the team and actively scale the department to meet increasing demand.
If you’re currently leading a service team or managing Field Engineers and want to take full ownership of a department shaping its direction, developing your people, and still staying close to the engineering detail – this role offers the perfect balance.
The Role
As Service Manager, you’ll take full responsibility for the performance, development, and technical standards of our client’s Service Department. You’ll be the bridge between technical excellence and operational growth. You’ll be leading a skilled team (Engineers and admin), ensuring exceptional customer service, operational efficiency, and continuous improvement.
You’ll act as the technical authority, guiding Engineers on complex ...