Overview
We are seeking a dynamic and experienced Branch Manager to oversee the daily operations of our branch. The ideal candidate will be responsible for ensuring exceptional customer service, driving sales performance, and leading a team to achieve operational excellence. This role requires strong leadership skills, effective communication abilities, and a passion for retail management.
Responsibilities
* Lead and manage branch operations to ensure compliance with company policies and procedures.
* Supervise and motivate staff to achieve sales targets and deliver outstanding customer service.
* Oversee inventory management, merchandising, and visual displays to enhance the customer experience.
* Develop and implement strategies to drive sales growth and improve branch performance.
* Conduct regular team meetings to communicate goals, provide feedback, and foster a collaborative work environment.
* Manage administrative tasks including scheduling, reporting, and maintaining accurate records.
* Ensure the branch is well-organised and that all operational processes run smoothly.
Skills
* Proven management experience with a strong background in retail or sales management.
* Bilingual or multilingual capabilities are advantageous for effective communication with diverse customers.
* Exceptional leadership skills with the ability to inspire and develop team members.
* Strong organisational skills with excellent time management abilities.
* Proficient in merchandising techniques to enhance product visibility and sales.
* Effective communication skills, both verbal and written, with a professional phone etiquette.
* Previous supervisory experience is essential for managing staff effectively.
* Administrative experience is beneficial for handling operational tasks efficiently. Join our team as a Branch Manager where you can make a significant impact on our branch's success while developing your career in a supportive environment
Job Types: Full-time, Part-time, Permanent
Pay: From £21,904.36 per year
Expected hours: No less than 20 per week
Work Location: In person