Job Description
Employee Relations Specialist - 12 month maternity fixed term contract
This role can be based from Batley West Yorkshire or Slough
Salary 45k to 52k depending on experience and location, plus bonus and competitive benefits package.
Job Description:
As the Employee Relations Specialist, you will be the first point of contact for all first stage Employee Relations case management for a dedicated Mars business Group. In this role, you will coach and support Line Managers and P&O (HR) colleagues with the deployment of ER processes including disciplinary, grievance, performance improvement and involuntary separation. They will resolve issues and address Mars as a client’s needs to ensure situations are resolved fairly; objectively and in a manner that aligns with our 5 Principles and the Mars Associate Concept.
What will be your key responsibilities?
* Working with the ER Manager, provide advice and support to line managers; associates and P&O Business Partners on a range of ER issues including, but not limited to, performance improvement; conduct issues, grievances, sickness absence; flexible working requests and workplace concerns.
* Ensure that ER investigations are conducted thoroughly; fairly and objectively and in a manner that aligns with our Five Principles; the Associate Concept and legislative requirements.
* Partner with and coach line managers on performance improvement process and documentation.
* Provide interpretation of ER policies and processes to LM’s and P&O BP’s. Make recommendations regarding policy enhancements and updates as required.
* Engage with ER Manager and ER Lead on complex, high risk situations for respective Sites/Client Groups.
* Work proactively with the ER Manager on case management levels relating to the segment[s] to ensure workloads are manageable and cases are responded to in a timely manner.
* Participate in weekly case review meetings collaboratively with the rest of the UK/Ireland ER team to help with case management [volumes & distribution].
* Work in partnership with ER Manager to track and report on segment[s] ER trends proactively.
* Through the Service to Partnership model, and using ER data and insights, work collaboratively with P&O Business Partners to identify and drive required ER interventions.
* Develop the skill and capacity of line managers in the ER space to manage people issues effectively and independently. As required, create and deliver ER Capability programs for Line Managers and P&O Business Partners.
* Provide support as required to the ER Manager on any org change initiatives including org restructures; business transfers; changes to terms and conditions of employment etc.
* Identify ER trends and best practice and partner with the ER Lead as required with appropriate actions.
* Deliver against the ER Strategy and UK/Ireland Priority set – Participate in Local, Regional and Global ER projects as required.
What are we looking for?
* Ideally CIPD qualified and educated to degree level or equivalent.
* Significant experience working in Human Resources and ideally Employee Relations
* Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organisation.
* Strong understanding of UK employment law
* Ability to manage internal and external resources to mitigate risks to the Mars business and reputation.
* Ability to handle and maintain confidential and sensitive information.
* Strong consultancy and problem-solving skills.
* Strong conflict management skills
* Ability to work independently and own discrete areas of responsibility.
* Solid experience in case management, including the use and development of case management and reporting systems.
* Confident in P&O data analytics and insight generation
* Team player with customer mindset and interpersonal skills.
* Ability to build trust and interface effectively and confidently with all levels of associates and LM’s.
* Experience of coaching managers on performance and conduct matters.
* Ability to handle and prioritise a high case load.
What can you expect from Mars?
* Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
* Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
* Best-in-class learning and development support from day one, including access to our in-house Mars University.
* An industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.