Better places, thriving communities.
An exciting opportunity has arisen to join our team at Westwood Cross Shopping Centre, Thanet's premier shopping destination with over 50 brands and a vibrant working environment. We are looking for a proactive Cleaning Operative with a strong eye for detail who takes pride in maintaining a high‑quality, welcoming environment for all visitors.
In this primarily external role, you will carry out a range of cleaning duties to an exceptional standard, helping to uphold the centre's appearance and meet all agreed SLAs. You will ensure all equipment is kept clean, well maintained, and in safe working order. A full driving licence is essential, as the position requires operating ride‑on cleaning equipment.
You will build a solid understanding of your designated cleaning areas, including when tasks need to be completed and how to use all cleaning equipment and chemicals safely, following Health & Safety requirements. You will complete all required training and work effectively both as part of a team and on your own initiative. Building positive relationships with customers and delivering excellent service will be key, along with a commitment to continually improving and exceeding expectations.
What we offer:
1. Holiday entitlement
2. Pension contributions
3. Uniform fully paid for
4. Access to MiDeals discounts at over high street retailers
5. Cycle to Work scheme
6. Option to buy additional holiday
7. Save As You Earn scheme
8. Share Incentive Plan
9. Recognition and wellbeing initiatives such as Mitie Stars
10. A wide range of additional benefits
What we're looking for:
To succeed in this role, you will need the ability to communicate and read basic English. Previous cleaning experience is desirable but not essential. We are seeking someone who is open, honest, self‑driven, and determined, with a flexible approach to work. Reliability, a strong work ethic, and a professional attitude are essential. A full driving licence is required for this role due to the operation of ride‑on cleaning equipment.
If you enjoy contributing to a busy, friendly environment and want to be part of a inspiring team at one of Thanet's most popular destinations, we would love to hear from you.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .