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Ref: 23214
The Skills You'll Need: Mandarin, accounting, customer claim, administration, good communication.
Your New Salary: Up to £30k, depending on experience
Office based (Reading)
Perm
Working hours: 9:00am-5:30pm
Start: ASAP
Mandarin speaking Customer Claim Specialist - What You'll be Doing:
* Organize, archive, and maintain files for easy and timely access.
* Perform data entry and database management, focusing on accuracy and completeness.
* Handle internal and external communications, ensuring timely information flow.
* Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
* Review customer claims and collect required documentation for managerial evaluation.
* Communicate with the sales team and customers to resolve claim-related issues.
* Issue credit notes through the internal system.
Mandarin speaking Customer Claim Specialist - The Skills You'll Need to Succeed:
* Ability to work cross-culturally and adapt to diverse work practices.
* Understanding of the business-to-business environment.
* Strong collaboration skills to coordinate with partners and departments.
* Proven ability to manage tight deadlines across multiple projects.
* Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
* Fluent in English with strong written and verbal communication skills.
* Excellent attention to detail, self-motivation, and problem-solving abilities.
* Ability to work independently and as part of a team.
* Prior experience in a similar role is preferred.
* Bachelor’s degree in any discipline.
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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
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