Multi Skilled Operative - Carlisle Location: Carlisle, CA1 2TL Salary: 12.50 per hour Contract: 25 hours per week Job Summary The primary purpose of this role is to deliver a high-quality cleaning service, ensuring a clean, hygienic, and safe environment in line with Sodexo and client standards. The postholder will also support basic security duties to help maintain site safety, access control, and incident response, while providing excellent customer service and complying with all health, safety, and company policies. Key Responsibilities Cleaning (Primary Focus) Deliver scheduled and ad-hoc cleaning services to a consistently high standard Clean floors, washrooms, sanitary areas, surfaces, furniture, and fittings Replenish consumables such as soap, paper towels, and toilet rolls Empty and dispose of waste in line with waste management procedures Use approved cleaning chemicals, equipment, and machinery safely and correctly Follow colour-coding, COSHH, hygiene, and infection control procedures Store, maintain, and report faults with cleaning equipment Identify and report hazards, maintenance issues, and defects Wear PPE and use warning signage to ensure safety Participate in required cleaning and health & safety training Security (Secondary Focus) Maintain a visible security presence within assigned areas Support access control for staff, contractors, and visitors as required Monitor CCTV, alarms, and building systems when necessary Respond to incidents, emergencies, and evacuations in line with procedures Complete incident and daily activity reports accurately Customer Care & Compliance Communicate politely and professionally with colleagues, clients, and visitors Maintain a professional appearance and follow uniform standards Work collaboratively with Sodexo management and site teams Comply with Sodexo, client, and statutory policies and procedures Uphold health, safety, and environmental standards at all times Key Accountabilities High standards of cleanliness with no justified client complaints Successful cleaning quality audits and inspections Safe and hygienic working environment with no H&S breaches Consistent compliance with Sodexo and client cleaning standards Professional support of site security and safety requirements Person Specification Essential Previous experience as a Cleaning Operative Good knowledge of cleaning products, techniques, and equipment Understanding of COSHH and safe chemical use Ability to work independently and manage workload effectively Desirable Experience using powered cleaning machinery Awareness of basic site security procedures First Aid or safety training Skills & Attributes Strong attention to detail and pride in high standards Reliable, flexible, and safety-conscious Good communication and customer service skills Ability to work as part of a team Professional, respectful, and approachable manner Why Sodexo?: Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies Ready to be part of something greater? Join a team that values you for being you. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications