Please note: City of Lincoln Council do not accept CVs.
A fantastic opportunity has arisen to join a team of Area Housing Managers delivering high quality services to our customers and tenants in Lincoln. You will manage properties in the city with specific responsibility for income management, tenancy sustainment and enforcement, ASB, tenant involvement and estate management.
If you are a great leader and team player who is committed to providing the best service possible, we would love to hear from you. This is an exciting time to join our Tenancy Services team as the team grows and continues to improve services to our tenants.
Key responsibilities:
* Work under the general direction of the Tenancy Services Manager to provide a consistent, effective and efficient high quality tenancy management service to the tenants and leaseholders living in the council's housing stock in order to maintain a good landlord / tenant relationship.
* Manage, develop and direct the team of Housing Officers and support staff to maximise the council's rental income management and arrears recovery process and to enforce tenancy conditions fairly and consistently.
* Manage, develop and direct the housing caretaking teams to deliver the highest possible standard of estate caretaking services
* Aim to ensure that effective tenant involvement is promoted, practised and serviced by the team and that effective consultation takes place on all relevant matters according to law, regulation and good practice and as required within the HRA business plan.
* Be the designated responsible officer for the day-to-day safety and management of designated operational properties and / or land.
The successful candidate will be able to demonstrate:
* Experience of effective people and performance management.
* Ability to determine priorities, delegate and manage effectively to deadlines.
* Ability to handle conflict and adopt a firm but fair approach.
* Ability to make decisions using own initiative.
* Prepared to work flexibly including working outside normal office hours e.g. attending evening meetings.
* Minimum of five GCSEs or equivalent, including Maths and English to minimum grade 'C' and / or equivalent experience.
* Ability to work with customer and clients from a range of different cultures.
Benefits we offer:
* Flexible working options / Flexi time scheme.
* Generous annual leave entitlement plus bank holidays.
* Local government pension scheme (currently 23.4% employer contribution).
* Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
* Health and Wellbeing support.
* Sustainable Travel Options (Tax free bike scheme and discounted City parking).
In order to complete your application, please visit our website. You will find the essential criteria required for the role in the person specification section of the job description, so please ensure you address this in your supporting statement.
All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period. This role also requires an enhanced DBS check.
Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas. If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route.
As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
Job Types: Full-time, Permanent
Pay: £42,109.00-£45,469.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Flexitime
* Health & wellbeing programme
Work Location: Hybrid remote in Lincoln LN1