Overview
At TalkTalk, we’re building the next generation of digital experiences - and we’re looking for exceptional Product Managers to help lead that journey. This is a strategic, high-impact role where you’ll shape products used by millions of customers. You’ll combine strong commercial thinking, deep customer empathy, and technical fluency to turn complex connectivity solutions into seamless, intuitive experiences. We’re looking for 4 Product Managers who focus on outcomes over outputs - simplifying complexity, removing friction, and delivering real value to customers and the business.
What You’ll Be Doing
Responsibilities
* Define and deliver product strategies that drive measurable business outcomes
* Own the product vision and roadmap, aligning stakeholders with a clear and compelling direction
* Champion value over features—focusing on meaningful impact rather than volume of delivery
* Lead product discovery and delivery using agile, lean, and customer-first approaches
* Maintain a rigorously prioritised backlog aligned to TalkTalk’s strategic goals
* Drive delivery across cross-functional teams, ensuring high-quality outcomes at pace
* Use data, insights, and customer feedback to make informed decisions and iterate quickly
* Ensure continuous, measurable value delivery throughout the product lifecycle
* Stay close to market trends and evolving customer expectations within telecoms and digital experiences
* Take inspiration from leading consumer apps to continuously improve our digital journeys
* Leverage emerging technologies, including AI, to enhance both customer experience and internal efficiency
* Foster a culture of experimentation, learning, and continuous improvement
* Challenge the status quo to unlock new opportunities and better ways of working
* Adapt to evolving business needs, contributing across multiple product areas where required
* Work closely with engineering, design, marketing, and commercial teams
* Contribute to a high-performing, resilient, and collaborative product community
Experience & Skills
* Proven experience delivering simple, customer-centric digital products within complex or technical environments
* Strong understanding of the product and software delivery lifecycle (Agile/Lean)
* Commercially astute, with experience translating business goals into product outcomes and growth opportunities
* Exposure to or strong interest in technologies such as AI and how they can enhance product delivery and customer experience
* Experience within telecoms, utilities, or other legacy industries (desirable)
* Highly analytical and data-driven, with the ability to link product improvements to key business KPIs
* Strong problem-solving skills, combining creativity with structured thinking
* Excellent stakeholder management and influencing skills across all levels
* Resilient and adaptable, comfortable working in ambiguity and fast-paced environments
* Growth mindset, continuously learning and seeking feedback
* Strong prioritisation skills with the ability to maintain clarity amid changing demands
* Ability to quickly understand new domains, systems, and customer needs
Be Yourself. Make an Impact. Join Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.
We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.
What We Offer
* Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
* Collaborative office spaces designed for creative thinking and innovation
* Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
* Private healthcare for all employees
* Competitive pension scheme and performance-related bonus opportunities
* Free broadband for all employees
* Life event gifts – celebrating milestones like marriages and births
* Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
* Salary sacrifice scheme – save on dental, gym, and more
* Big retail and leisure discounts
* 3 paid volunteering days a year – because making a difference matters to us too
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