Customer and Sales Support required to work at a manufacturing company based in Milton Keynes.
Sales & Customer Support
* Managing customer enquiries and providing first class support
* Processing quotations, sales orders, invoices, and delivery updates
* Communicating with customers and internal teams to keep information flowing seamlessly
Operational Support
* Supporting project related documentation and technical queries (training provided)
* Working with ERP systems, CRM, stock data, pricing, and order tracking
* Liaising with other teams to ensure accurate information for site related orders
Office & Administrative Excellence
* Maintaining records, documentation, and compliance related files
* Supporting other business administrative tasks, as needed
* Coordinating general office tasks - data entry, reporting, and internal communications
Requirements
* 2+ years' experience in sales administration, customer service or sales support
* Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
* Strong ERP and Microsoft Office skills
* Excellent communication, organisation, and problem solving abilities; proactive mindset and the ability to manage multiple priorities with accuracy
* An interest in technical products or engineering (full training provided); availability to occasionally travel to Milton Keynes for training
Other Details
* 8am - 5pm (Monday - Friday)
* £25,000 - £29,000 (DOE)
Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
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