Out'n'About aims to build an iconic British brand that helps families who love spending time outdoors journey anywhere together. We are passionate about creating memorable outdoor family moments and specialise in designing, manufacturing, and selling purpose-built outdoor travel gear for families.
We are growing fast and looking for talented, driven people to join us on this journey.
Our Values:
1. Ambitious & Driven – "Keep Moving Forward"
We try new things, solve problems fast, and aim high. We don't wait for perfect; we make progress, learn, and improve.
2. Resourceful & Innovative – "Make It Work"
We find smart ways to deliver great outcomes, often with fewer resources, to better serve real families.
3. Trust & Teamwork – "Win Together"
We're honest, we have each other's backs, and we build trust by showing up and delivering together.
Role Details
Job Title: eCommerce Manager (Shopify, Amazon & P2P)
Compensation: £35,000/year
Location: Stagsden, near Bedford (3 days per week in office, 2 days flexible / remote)
Reports to: Head of eCommerce & Marketing
Purpose: Maximise sales and customer experience across Amazon, Shopify and P2P channels in UK and US markets.
Key Responsibilities
* Manage day-to-day operations and optimisation of Amazon stores.
* Maintain Amazon product listings, pricing, promotions, merchandising, and SEO.
* Run Amazon PPC campaigns, monitor Buy Box, and resolve listing/suppression issues.
* Analyse performance, track KPIs, and report on profitability, competitor trends, and customer feedback.
* Support Shopify execution across all markets, including product updates, promotions, and CRO testing.
* Improve conversion rate, basket size, and customer lifetime value through upsell, cross-sell, and post-purchase strategies.
* Implement site improvements and run A/B tests.
* Oversee the outsourced P2P marketplace program, ensuring performance and brand alignment.
* Support international expansion (e.g., Amazon US/EU) by preparing listings, ensuring compliance, and coordinating logistics.
* Maintain site health, compliance, and troubleshoot issues across platforms.
* Act as the go-to expert for Amazon, solving problems quickly and providing actionable insights to the wider team.
Success in this Role Will Be Measured By
* Profitable growth of Amazon and Shopify
* Conversion rate and customer lifetime value improvements.
* Timely resolution of listing, Buy Box, or checkout issues.
* Successful execution of promotions and international launches.
* Clear communication of KPIs and insights across the team.
Skills & Experience
* Hands-on experience managing Amazon Seller Central (listings, inventory, troubleshooting).
* Familiarity with Shopify for product updates, content, and CRO support.
* Experience using analytics and marketplace tools (e.g., Helium10).
* Proven track record running Amazon PPC and paid advertising campaigns.
* Running Amazon PPC or paid advertising campaigns.
* Data-driven approach to optimisation.
* Understanding of CRO principles and UX best practices.
* Strong analytical skills with ability to report on KPIs and performance.
* Excellent communication skills, with ability to explain technical issues simply.
* Comfortable with day-to-day execution as well as optimisation.
* Managing international marketplaces (EU/US).