After Care Administration & Customer Service Officer Salary plus Benefits plus 25 days holiday Liverpool (South) Mon-Fri, 37.5 hours (8 hours Mon-Thurs, 5.5 hours Fri) 12 Month Fixed Term Contract Are you an experienced Administration or Customer Services Officer with experience of using CRM and ERP systems, looking for a role offering excellent working conditions and hybrid working? The role is with a thriving pharmaceutical manufacturer who are growing rapidly. ts a very varied role, one minute you will be supporting clients with aftersales enquiries, then next you will be booking flights for internal staff, so it suits someone who doesn't want a repetitive role. The role will involve managing customer aftersale enquires, along with booking in service technicians to resolve these enquiries. This is a 12 month, fixed term position to cover maternity with possible extention, permanency. The role Full time, 12 month fixed term role, with opportunities for extension or a permanent role. Case management of aftersales customer Support Cases Arranging customer site visits worldwide by Service Technicians & Engineers. Planning and booking travel for the Service staff, including flights, hotels, car hire etc. The Person Previous administration/customer service/support experience essential. Experience user of CRM and ERP systems. Travel administration advantageous but not essential. Reference Number: BBBH260373 To apply for this role or to be considered for further roles, please click 'Apply Now' or contact Nick Smith at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.