Our client is seeking a motivated and proactive Internal Sales Representative to join their busy construction and civils branch. This role is central to driving day-to-day sales, supporting external Business Development Managers and ensuring excellent customer service across the trade counter and local client base. You will be a key point of contact within the branch, managing the full sales process from initial enquiry through to order completion, while also supporting general branch operations.
Responsibilities
* Manage day-to-day sales activities, including serving trade counter customers and supporting local business accounts
* Act as a key point of contact in the branch for customer enquiries and sales support
* Support Business Development Managers with lead generation and follow-up on potential opportunities
* Prepare and process sales quotations and orders accurately and in a timely manner
* Build and maintain strong relationships with customers to encourage repeat business
* Take a proactive approach to outbound sales, identifying opportunities to upsell and cross-sell products
* Handle incoming calls confidently and professionally, providing product advice and solutions
* Assist with general branch administration, including stock ordering and coordination, liaising with and chasing suppliers
* Ensure all sales activities are recorded and managed effectively within internal systems
Qualifications
* Previous experience in an internal sales or customer-facing role (construction or civils sector)
* Strong communication skills with confidence on the phone
* Proven ability to manage the full sales journey from enquiry to completion
* Proactive and target driven approach to sales
* Excellent organisational skills and attention to detail
* Ability to work effectively in a fast paced, team oriented environment
Personal Attributes
* Self-motivated with a positive, can-do attitude
* Strong relationship building skills
* Commercially aware with a customer-first mindset
* Reliable and adaptable, with the ability to multitask
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