Join Our Team at Ocado Logistics!
Are you someone who loves being on the move and interacting with people from all walks of life? Do you take pride in delivering quality goods on time and putting smiles on thousands of faces every week? If so, we have an exciting opportunity for you!
At Ocado Logistics, the possibilities are endless! Our mission is to provide an outstanding customer experience, and our Customer Service Team Members play a vital role in achieving this by delivering top-quality products efficiently and on time.
You'll be out on the road, no matter the weather, and the best part? You can sing along to your favorite tunes without worrying about the radio station!
We utilize automated technology to pre-plan your route and pre-load your van, making your job easier and more efficient.
What We Offer:
* Competitive pay with an average hourly rate of £13.90, including premiums for evenings and weekends.
* All breaks are paid, meaning you earn for every minute you work!
* A flexible working pattern that includes evenings and weekends.
* A comprehensive benefits package tailored to your lifestyle, including:
o Company pension with up to 7% matched contributions after just 3 months.
o Enhanced digital health and wellbeing services, including virtual GP appointments.
o Discounts at hundreds of high street shops, restaurants, and entertainment venues.
o Life insurance coverage from day one.
o 15% off your weekly shop with Ocado.com.
o Opportunities for career progression—87% of our salaried roles are filled by internal colleagues!
Your Role:
As a vital member of our team, you will:
* Deliver groceries to our customers with a smile.
* Ensure timely and efficient service, contributing to an outstanding customer experience.
* Work flexible hours, including evenings and weekends.
What We Need From You:
No previous experience is required—just bring your positive attitude! Our amazing training team will guide you every step of the way.
Driving Licence Requirements:
* Full UK or EU driving licence.
* Minimum of 6 months driving experience (12 months preferred).
* Maximum of 6 penalty points.
* No driving disqualifications in the past 5 years.
As some deliveries involve handling alcohol products, you must be over 18 to apply. Good communication skills are essential for this customer-facing role.
How to Apply:
* Fill in an online application—no CV needed!
* Our friendly recruitment team will conduct an Online Licence Check and Right to Work Checks.
* You'll be invited for a site tour to meet the team and ask questions.
* A Disclosure Barring System check (DBS) will be conducted.
* Once all checks are completed, you’ll be offered the role and your career with Ocado Logistics will begin!
Contract Details:
Contract Type: Permanent
Contract Hours: 40 hours (including paid breaks)
Contracted Days: Work any 5 days out of 7 with 8-hour shifts.
Shifts: AM & PM, starting as early as 05:30 and finishing as late as 12:00 (midnight). Shift rotas are provided up to 13 weeks in advance.
Pay Structure:
The position is lunar paid, meaning you will be paid every 4 weeks. Please consider this when applying.
Hourly Pay Rates:
Monday to Saturday (Basic Rate): £13.37
Evening Premium (from 6pm): £1.12
Sunday Day Premium: £1.34
Sunday Evening Premium: £2.57
Overtime Rate (Monday to Saturday): £16.71 (Day Shift), £18.11 (Evening Shift)
We are proud to be a Disability Confident employer, prioritizing inclusivity and equal opportunities for all individuals. Whatever your background or story, you’ll find a home at Ocado Logistics.