Overview
This vacancy holds restrictions - Only available to candidates currently employed by UHD, Dorset County Hospital, Dorset Healthcare NHS Trusts, Dorset Council, BCP Council and NHS Dorset.
The Dorset System is transforming Urgent and Emergency Care and Intermediate care to improve transfer of care and system flow. The transfer of care and flow hub model aims to reduce unnecessary hospital stays and ensure timely and effective care at home in the community. We are seeking an experienced clinician with strong leadership to implement changes and improvements to people’s experience and to manage recovery, rehabilitation and reablement pathways before and after discharge from hospital. You will work strategically and be accountable for oversight, activity and performance within transfers of care and discharge to assess/intermediate care services across Dorset.
The postholder will need to work in an agile, fast-paced environment, providing excellent support to operational teams in the transfer of care and flow hubs in Dorset. You will be joining the Dorset system at an exciting time of change.
Key Responsibilities
* Lead and coordinate patient flow across acute and community services.
* Identify and address barriers to timely discharge and transfer.
* Use data and analytics to monitor flow performance and drive improvements.
* Work with multidisciplinary teams to develop and implement best practice approaches and pathways to manage transfer of care and flow.
* Provide escalation and act as point of escalation for individual patient escalations, working with senior leaders to resolve barriers to discharge and prevention of readmission.
* Support escalation processes and work strategically with system partners to manage demand and resilience, including leadership of TOC escalation actions aligned with OPEL escalation levels.
* Collaborate with system partners (e.g., social care, community services) to improve discharge pathways.
* Ensure consistent approach by TOC and flow teams to manage provider performance and escalate unresolved issues to relevant commissioning teams.
* Lead service improvement projects focused on flow and capacity management and contribute to future delivery models.
* Provide expert advice and guidance to senior leaders on flow-related issues and intermediate care.
* Ensure compliance with national targets and local performance indicators.
About us
At Dorset Healthcare we empower people to make the most of their lives through our joined-up healthcare services. We run 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for almost 800,000 people. We have been rated outstanding by the CQC in 2019 and have strong patient and staff experience metrics. We are committed to equality, diversity and an inclusive workplace.
We offer opportunities to work across diverse communities and locations in Dorset, with a workforce of around 7,000.
Details
Date posted: 05 May 2025
Pay scheme: Agenda for change
Band: Band 8b
Salary: £64,455 to £74,896 a year p.a.
Contract: Permanent
Working pattern: Full-time
Reference number: 152-C182.25
Job locations
Sentinel House, Nuffield Road, Poole, BH17 0RB
Job description and responsibilities
For the main duties and responsibilities, please read the attached job description and person specification. When completing your application, ensure your supporting statement reflects the criteria set out in these documents and shows how your experience and skills apply to this post.
Employer information
Dorset HealthCare University NHS Foundation Trust
Address: Sentinel House, Nuffield Road, Poole, BH17 0RB
Employer website: https://www.dorsethealthcare.nhs.uk/work-for-us (opens in a new tab)
Mandatory checks and registration
Disclosure and Barring Service (DBS) check: This post is subject to the Rehabilitation of Offenders Act and a DBS disclosure may be required.
UK Registration: Applicants must have current UK professional registration. See NHS Careers for details.
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