As Lead Outcome Technology Delivery Manager, you are responsible for aligning the delivery of Metis with the strategic product roadmap. You will collaborate with Product Management, Architecture, and Service Management to ensure the seamless delivery of solutions that meet both user needs and organisational priorities. Your duties include coordinating multiple teams, managing risks and dependencies, and overseeing supplier contributions. Financial management is also central, managing budgets and tracking spend to ensure value for money.
Your role requires establishing governance and assurance mechanisms, driving continuous improvement, and fostering a culture of collaboration and accountability. You will engage with senior stakeholders across the Home Office and wider government, champion best practices, and play a visible leadership role in the delivery community.
The Metis Product team, part of the Home Office's Digital, Data and Technology Directorate, delivers a modern Enterprise Resource Planning (ERP) solution based on Oracle Fusion. This system streamlines business processes, supports staff with simplified applications, and enables data-driven decision-making. The success of Metis depends on strong business engagement, effective staff adoption, and the willingness to transform existing policies to embrace industry best practices.
We're recruiting Digital, Data and Tech professionals to join the Home Office, working in a wide range of roles. Watch this video to hear from members of the team talking about the projects they work on and their experience of working here.
What You'll Do:
* Lead delivery of technology outcomes across multiple teams within cost and time constraints, ensuring that realistic plans are maintained. Ensure regular, accurate communication with stakeholders and engagement with appropriate governance.
* Create the right environment for teams to work together towards common goals, empowering healthy and effective cross-team collaboration and joined-up delivery. Monitor the health of interactions between teams and resolve issues.
* Ensure that governance is efficient and able to make decisions, that teams understand, prepare for and engage with governance, and that actions required following governance decisions are completed.
* Ensure that risks are identified, and their impact and probability are understood. Ensure risks are mitigated, involving specialists where necessary.
* Identify and understand stakeholder groups and their needs. Develop stakeholder engagement strategies and plans and lead teams in executing them.
* Work proactively with suppliers involved in delivery, monitoring their performance and collaborating to resolve issues. Help to improve supplier management processes.
Essential skills:
* Facilitating the delivery of technology products and services throughout their lifecycle, across multiple teams.
* Bringing teams together to work towards common goals, identifying and rectifying issues in the links between them.
* Ensuring that governance processes run efficiently and effectively.
* Identifying, prioritising and managing risks, issues and dependencies.
* Leading teams in understanding and communicating with technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships
* Working with suppliers, monitoring their performance, and resolving problems.
* Applying previous experience in Oracle fusion, or similar ERP systems, to drive deliveries and to identify, understand and analyse key metrics in order to improve team delivery.
Why join us:
At the Home Office, your work has real-world impact, shaping the safety and security of millions. We offer:
* Meaningful Work
: Contribute to critical national security and public service initiatives.
* Career Growth
: Benefit from tailored development frameworks and professional communities.
* Flexible Working
: Balance your professional and personal life with hybrid work options.
* Diversity and Inclusion
: Join a workplace where your unique background and talents are celebrated.
Benefits include:
* Exceptional pension
: Employer contribution of 28.97%.
* Generous leave
: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King's Birthday.
* Flexible working
: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
* Learning and development
: Access to training, technical accreditations, and funded qualifications (subject to approval).
* Recognition and inclusion
: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
* Learn more about our benefits
: Benefits - Home Office Careers
Additional Information:
* This role requires SC clearance
. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years. Unfortunately, we cannot sponsor visas.