Dental Lab Office Assistant/Administrator – Richley Dental Ceramics, West Midlands
Monday to Thursday 9am-17.00pm / Friday 8am-16.00pm
35 hours a week
We pride ourselves on providing an unrivalled level of service to dental professionals using our expertise. Bupa Dental Cares aim is simple: to deliver world‑class patient care by producing the best dental aesthetics for our business.
Responsibilities
* Speaking to clients by phone, email and our in‑house system
* Updating daily reports
* Organising technicians work
* Booking client jobs
* Invoicing work
* Ordering products
* Incoming and dispatch of products
* Dealing with client queries and building rapport between yourself and clients
What We’re Looking For
* Experience in a general administration role
* Customer Service experience
* Ability to work in a fast‑paced environment
* Great attention to detail
* Excellent communication skills
* Must be confident in using IT systems. Full training will be given for the bespoke system used in the lab.
Our Offer To You
* A competitive starting salary and full training given
* Friendly and supportive team environment
* Modern dental laboratory
* Holiday entitlement
Benefits Packages
* Competitive pay rates which increase as you gain more experience
* We cover your GDC registration (if required), your DBS and professional indemnity – well save you hundreds of pounds and you can concentrate on great patient care and building your dental career with us
* Access to our Health Cash Plan where you can claim back everyday health expenses like the opticians, therapies or consultations.
* Access to discounted gym memberships with a flexible, monthly subscription service giving you access to national multi‑site gyms, online live classes, fitness & wellbeing apps and 1‑2‑1 training sessions
* Free access to a digital GP. You have access to an unlimited number of appointments 24/7, normally available within two hours
* 24/7 free access to a counsellor
* 24/7 free access to our confidential telephone consultation service with our teams of GPs and nurses. Its open to your immediate family and can also be used for advice on staying healthy
* Cycle‑to‑work scheme
* Free annual flu vaccination
* Access to mental health support network and personal energy training sessions
* Discounted dental insurance which can be extended to immediate family members
* Discounts on clothing, food, petrol and holidays
* Discounted travel vaccinations
* A additional day of annual leave for your wedding day
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Bupa Dental Care is an equal opportunities employer.
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