Job Profile
An established leading UK Insurance claims management specialist who handles claims across a variety of sectors and are extremely technology driven, are now seeking an experienced Loss Adjuster to join a fast paced, forward thinking specialist claims handling organisation who are passionate about people, have a big team spirit and want to provide the best customer service.
You will be part of a growing Adjusting team which will be an exciting time to join.
You will work closely with the Field Adjusting Team, a team of experienced Desk-Adjusters and the Head of Adjusting where you will carry out site visits to assess and establish the cause of damage to predominantly Domestic Properties and some Commercial Properties.
You will also be involved with HNW claims.
Key responsibilities:
1. Conduct site visits to establish Property damage
2. Gather evidence and factual detailed information taking site notes, photographs, witness statements etc.
3. Engage with the customer to consider the impact of the claim and advise the claims stages and expectations
4. Make decisions regarding policy liability
5. Maintain communication between various parties ensuring a successful claims outcome
6. Provide a high level of technical and quality commitment
7. Utilise the latest technology available to execute the role
8. Quickly respond to queries that arise
Applicant Requirements
About you:
9. Property Claims handling experience as a Field Adjuster is essential
10. Excellent customer services experience, face to face, verbal and written
11. The ability to make decisions and handle the lifecycle of the claim
12. Experienced in writing scope of works and reports
13. Some Construction experience would be an advantage
14. Experienced in carrying out site visits and investigating Property damage
15. Excellent IT skills and good with using various systems
16. Industry qualifications i.e. CILA or working towards
17. A full clean driving licence
Salary & Benefits:
18. Remote working
19. up to £55k per annum
20. plus company car or car allowance
21. Bonus
22. flexi holidays
23. health care
24. generous pension scheme
25. life assurance
26. critical illness cover
27. restaurant discounts
28. charity days off
29. training & development programme.