Job Description
Door Entry & Warden Call Engineer – Security & Electrical Division
Surrey + Some Nationwide Travel - Full‑time | Permanent
Are you ready to be part of one of the UK's fastest-growing security and access control companies? We're looking for an experienced Door Entry Engineer, Access Control Engineer, or Warden Call Engineer to join our dynamic team and take ownership of service and maintenance that keep our clients secure – across door entry systems, access control, and warden call systems.
What's In It For You
* Competitive compensation - Base salary plus overtime opportunities and further incentives
* Direct impact - Your work will directly protect businesses and communities
* Career growth - Professional development opportunities in the thriving security and building systems industry
Other benefits include:
* Flexible Benefits: Holiday purchase scheme allowing additional time off
* Healthcare: Comprehensive health and wellbeing coverage
* Employee Referral Program: Financial incentives for successful candidate referrals
* Social connection - Regular company events and team activities
* Company Rewards: Access to employee discount schemes and recognition programs
* Enrolment in Company Pension Scheme
* Company Vehicle: available for private use as well as business, hours paid door-to-door
* 22 Days Paid Holiday per annum Plus Bank Holidays
Why This Role Will Accelerate Your Career
This isn't just another engineering position - it's your chance to be at the technical heart of a rapidly expanding access control and security business. You'll work with cutting-edge technology, solve complex technical challenges, and see the immediate impact of your work on client satisfaction and building security. Join a focused, collaborative team where technical excellence and mutual support drive success. Our close-knit environment values quality workmanship and continuous learning, creating the perfect setting for developing your expertise and delivering exceptional results.
What You'll Be Doing
You'll manage the maintenance and repair of door entry, access control and warden call systems. This includes maintaining audio and video door entry/intercom systems,, proximity card readers, biometric access control, magnetic locks, electric strikes, and warden call systems. You'll provide reactive and planned maintenance across commercial, residential, and industrial properties.
As a Door Entry and Warden Call Engineer, you'll diagnose and resolve technical faults, upgrade existing systems, and integrate door entry solutions with CCTV, building management systems (BMS), and fire alarm systems. You'll work with leading Access Control systems including Comelit, Paxton, KMS, Entrotec, Pearl Lion, Tynetec and Tunstall Warden Call systems. Your role includes testing and commissioning works, ensuring compliance with standards and current wiring regulations.
You'll attend client sites, provide system operation training to end users where needed, and maintain detailed service records. Your technical expertise will ensure all installations meet industry standards and client specifications. You'll also contribute to continuous improvement of our service delivery.
You will also be included in the on-call rota handling reactive call-outs in a geographical area, this is shared across the team of engineers.
The role demands someone who thrives on problem-solving - you'll be working independently across multiple sites while maintaining the high standards that build client trust. Your practical skills and customer-focused approach will be crucial in delivering reliable security solutions. Experience with IP-based systems, network configuration, and integration of multiple building systems will be highly valued.
What We're Looking For
The ideal candidate will have experience as a Door Entry Engineer, Access Control Technician, or Warden Call Engineer with a track record of successful installations and/or maintenance in the security or building services industry. You should be comfortable working independently, have excellent diagnostic and fault-finding skills, and possess strong customer service abilities. A full UK driving licence is essential.
Ready to Make Your Mark?
If you're an access control or warden call engineer looking for your next challenge in a company that's going places, we want to hear from you.
Ventro Ltd values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Note: Ventro prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs and no fee will be applicable if sent.
By submitting an application you are agreeing to Ventro's GDPR Privacy Notice (including data storage).