Position: Internal Sales Executive
Job Type: Permanent
Location: Newport
Salary: £28,000 - £30,000 per year (depending on experience and a successful interview)
Internal Sales Executive
Pure Staff are currently recruiting for an Internal Sales Executive on behalf of our client based in Newport. Our client operates within the steel industry and also supplies a wide range of related products including fencing, flooring, and general components. This is an excellent opportunity for a motivated sales professional to join a well-established and growing business.
As an Internal Sales Executive, you will play a key part in managing customer enquiries, generating sales, and supporting trade counter operations. The ideal candidate will have at least one year of experience in internal sales, customer service, or trade counter work within an industrial or construction-related environment.
As an Internal Sales Executive, your responsibilities will include:
Handling inbound sales enquiries by telephone and email
Building strong relationships with existing and new business customers
Preparing quotes, processing orders, and managing customer accounts
Upselling additional products including steel, fencing, flooring, fixings and associated materials
Supporting customers face-to-face on the trade counter
Working closely with internal teams to ensure smooth order processing and delivery
Maintaining accurate sales records and updating CRM systems
Providing excellent product knowledge (full training provided)
Ensuring high levels of customer satisfaction at all times
Requirements
Minimum 1 year of internal sales experience - essential
Strong communication and customer service skills
Confident telephone manner and ability to manage multiple enquiries
Experience in steel, construction products, or industrial materials (advantageous but not essential)
Good attention to detail and accuracy
IT literate and comfortable using email, order systems and CRM software
Reliable, professional and able to work as part of a team
Positive attitude and willingness to learn and develop
Pay & Shifts
£28,000 - £30,000 per year (depending on experience)
Monday to Friday
08:30 - 17:00
How to Apply
To apply, please send your up-to-date CV to this advert or call the office and speak to one of our recruitment consultants today! Once a successful pre-screen is complete, the registration process is quick and easy online using our Pure Staff app, including digital Right to Work checks and interview process.
While working with Pure Staff, you're employed and paid directly by us - no umbrella companies, no processing fees, no outsourced payroll - just simple PAYE with accurate, on-time payslips from our experienced in-house payroll team. After your first payment you'll receive free access to our perks scheme, giving you exclusive discounts on electronics, travel, clothing, home, fitness, wellbeing and more.
TPBN1_UKTJ