Regional Health Assessment Specialist Manager
Locations you'll cover and travel to: South Wales, Bristol, Bath, Devon, Cornwall.
Full time, Permanent
£37,0185 per year plus a £10,000 per year performance-based bonus (paid yearly), and various company benefits
Ready to lead a team that's shaping the future of highquality health assessments?
We're looking for a Regional HAS Manager who brings energy, expertise, and a passion for raising standards. In this role, you'll guide and develop a talented team of Health Assessment Specialists across multiple locations, ensuring every customer receives a safe, effective and genuinely outstanding experience.
You'll be at the heart of driving continuous improvement, helping us not only meet but exceed expectations within the new CQC single assessment framework. If leading people, elevating clinical quality, and delivering excellent care sound right up your street, this could be your next brilliant move.
What can we offer you in return? *
Balance & Support
Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours)
Company Sick Pay Scheme
Enhanced Family Leave
Learning & Development
Apprenticeship Schemes
Career Development Opportunities
Bluecrest Academy for Aspiring Managers
Leadership Development Programme
24/7 Learning Library - accessible for everyone
Financial & Lifestyle
Salary exchange pension
Employee Charity Sponsorship Scheme
Retail and Leisure Discounts
Home Office Allowance
Sophos @Home Protection
Employee Assistance Programme
Health & Wellbeing
Discounted Gym Membership
Cycle to Work Scheme
Four Free Health Assessments per year for yourself, family or friends
50% Off Additional Health Tests
Life Insurance
After qualifying period & subject to terms and conditions and/or eligibility.
Responsibilities
Responsible for the day-to-day operational management of service delivery within the team.
Lead and promote a culture of compassion, kindness, respect, and professionalism within the team, fostering a positive and collaborative working environment.
Manage the performance, productivity, and quality of the team, and provide regular feedback, coaching, training, and support.
Plan and conduct clinical supervisions, appraisals, reviews, and clinical audits of the team.
Develop and deliver an internal training program, including ad hoc clinical skills training and formal training days aligned with team learning needs.
Provide clinical skills development and training for new starters, ensuring they meet the required proficiency levels for their roles.
Contribute to the maintenance and delivery of clinical excellence, including keeping clinical skills up to date by undertaking hands-on clinical duties (e.g., phlebotomy) for at least two days per month.
Investigate incidents, non-conformities, complaints, or issues that arise, ensuring timely resolution, communication of outcomes, and implementation of preventative measures.
Adopt a shared learning approach to incidents, complaints, and non-conformities to analyse root causes and embed learning into team practices to drive continuous improvement.
Take ownership of lateness and absence management for the team, implementing tailored improvement plans as necessary.
Effectively manage HR processes, including formal sickness reviews, flexible working reviews, welfare meetings, and investigation/disciplinary meetings.
Ensure team members follow the policies, procedures, and protocols of the business, and comply with relevant legislation, regulations, and codes of practice.
Monitor key performance indicators and use data insights to drive improvements in service delivery, workflows, and team development.
Liaise and communicate effectively across the business, within the field operations department, with team members and other stakeholders, and attend meetings and assist with project deliverables.
Provide accurate and informative reports, data, and documentation as required and collaborate with other field operations teams to meet business needs.
Support recruitment, onboarding, retention, and development of team members, ensuring they have the key qualifications, skills, and experience needed to succeed.
Undertake clinical duties, including event cover and training for new starters, and provide on-site or remote support for other managers and team members when required.
Travel to various locations by car and public transport to deliver on operational priorities as needed and provide cover and support for other HAS managers or team members when required.
What We Need You To Have
Demonstrable experience in a role with training and performance management duties, preferably in a peripatetic or multi-site setting.
Strong clinical background with phlebotomy training and proficiency in hands-on clinical work, ideally within the private health or social care sector is desired.
Inspire confidence in team members through expertise and credibility.
Excellent knowledge of health and social care legislation, regulations, and standards.
Strong analytical and problem-solving skills, with the ability to use data to inform action and evidence-based decision-making.
Excellent organisation and communication skills, and the ability to motivate and inspire others.
Customer-focused and empathetic, able to build rapport and trust with colleagues and stakeholders.
Flexible, adaptable, and resilient, with the ability to work under pressure and embrace organisational change.
Collaborative and team-oriented, with the ability to work effectively across different functions and levels.
Proficient in HR processes, including formal reviews, investigations, disciplinary meetings, and welfare discussions is desirable
Willing and able to travel by car and public transport to different locations, with the flexibility to work evenings and weekends if necessary.
Proficient in using IT systems, including Microsoft Office.
Ethical and professional, serving as a role model for the core values and standards of the business.
Strong planning, organisation and prioritisation skills
Flexibility and adapt to changing schedules and tasks
Please note: All roles at Bluecrest Wellness will require a satisfactory criminal record check as part of our onboarding process
Ready to Take the Next Step?
If you believe your skills, experience, and enthusiasm could make a real impact here at Bluecrest and you're looking for a place where you can truly belong, we'd be thrilled to hear from you.
Once we've reviewed your application, if it feels like a great match, one of our recruitment team members will be in touch for an initial chat. It's a chance for us to get to know you better, and for you to ask any questions you might have about the role, the team, or life at Bluecrest.
We're excited to learn more about you
Everyone is Welcome
We are committed to fostering an environment where everyone is treated with dignity and equality, regardless of background, identity, or circumstance.
Our employment practices are firmly rooted in the principles of diversity, equity, and inclusion and all employment decisions are based on merit, role requirements and the evolving needs of our organisation. We believe that a diverse workforce brings fresh perspectives, drives innovation, and strengthens our ability to serve our community with compassion and excellence.
Our mission is to build inclusive, collaborative teams where every individual feels valued, supported, and empowered to thrive. We celebrate individuality and encourage every team member to bring their whole self to work - because when people feel they truly belong, they do their best work.
This commitment is not just part of our policy - it's part of our purpose. It reflects who we are, how we lead, and how we grow together.
Other Info
Please note that this role is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001. As such, all convictions, cautions, and bind-overs-including those considered 'spent'-must be disclosed as part of the application process.
We kindly ask recruitment agencies not to contact us regarding this vacancy. We are committed to managing our recruitment directly and appreciate your understanding.
Any personal information you provide will be handled in accordance with our company's Privacy Policy, ensuring your data is treated with care and respect.
Please be aware that we are currently unable to offer visa sponsorship for this position.