Responsibilities
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you will play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
This is a part-time position with a contract of 16 hours a week. Please apply by sending in your CV in English as soon as possible.
Qualifications
* Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
* Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
* Action-oriented: Proactive and driven to take initiative and get things done.
* Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
* Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
* Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
* Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
* English language skills (preferable but not mandatory)
* Understanding of store operations & customer service skills from previous retail experience
* Confident in offering customers advice on fashion trends, materials, sizing etc.
About the Store
Launched in 2013, &OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear - all equally important for the whole look.
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands – available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
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