Job Description
We are seeking a compassionate and organized Care Coordinator / Scheduling Officer to join our team in West Wickham. As a Care Coordinator / Scheduling Officer you will play a crucial role in ensuring the seamless delivery of high-quality care services to our clients. This position requires a detail-oriented individual with excellent communication skills and a passion for supporting those in need.
* Understand and build effective and efficient schedules around our clients and Care Professionals
* Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations
* Be responsive to changes in the schedule and liaise with relevant team members
* Match Care Professionals to new clients in conjunction with client services team and arrange introductions
* Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible
* Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences
* Work with the Recruitment team to ensure sufficient current and future staffing levels are met
* Work with the Care team to ensure new and existing care packages can be resourced and scheduled on a timely basis
Full role description available on application!
Qualifications
Our Care Coordinator / Scheduling Officer will enjoy:
* Working for a Care Quality Commission rated ‘outstanding' company that is a WorkBuzz ‘Five Star Employer’
* Excellent salary
* Workplace pension
* 20 days holiday per year
* Generous Mileage Allowance
* Staff discount portal
* Employee assistance programme
* Referral Programme
Additional Information
Area's covered:
* Bromley
* Orpington
* Petts Wood
* Chislehurst
* West Wickham
* Beckenham
Please Apply NOW with CV OR call Julie Creed on 0208 658 2535, I’d love to hear from you!