Do you thrive on organisation, care about doing things right, and want to play a vital role in keeping people safe in their homes? If you're proactive, detail‑focused and confident communicating with customers, this could be the perfect next step for you. LiveWest is looking for a Fire Safety Compliance Coordinator to join our supportive and collaborative team.
Responsibilities
* Maintain accurate records: administer and maintain both electronic and manual records to ensure compliance with company and statutory requirements.
* Coordinate works: plan works using the scheduling systems for operatives' diaries.
* Process adherence: ensure all relevant processes and procedures are followed meticulously to meet our compliance standards.
* Risk analysis: analyse data to identify and resolve potential risks to the business, ensuring the safety of our customers.
* Effective communication: handle communications with customers, especially in challenging situations, to provide clear and professional support.
* Collaborative work: work collaboratively across the business to establish and maintain effective working relationships, contributing to our overall objectives.
Qualifications & Experience
* Good understanding of MS Office, particularly Microsoft Excel (filters, basic formulas).
* Planning experience.
* Experience using information systems and databases.
* Pro‑active attitude with ability to make measured decisions based on own initiative.
* Ability to remain calm and professional under pressure and persevere to ensure issues are handled and concluded in a timely manner.
* Demonstrates behaviours that support delivery of great customer service.
This role is full‑time and permanent, working 37 hours per week. Hybrid working is available, with 2‑3 days per week in our Exeter, Tolvaddon or Weston‑super‑Mare offices, depending on business need.
Benefits
* Working style: hybrid working with 2‑3 days in the office to support your work/life balance.
* Generous annual leave: start with 26 days, plus bank holidays, increasing to 30 days with length of service; option to purchase up to 5 extra days (pro‑rated for part‑time roles).
* Pension contributions: up to 9% employer contributions with our Defined Contribution scheme.
* Health benefits and perks: access to a health‑care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
* Learning and development: ongoing personal and professional growth opportunities.
* Family support: policies to help you balance work and family life, including a new‑child payment.
* Wellbeing matters: mental‑health support, enhanced sick pay, wellness campaigns, and free flu jabs.
* Smarter travel: cycle‑to‑work and car‑benefit schemes.
* Giving back: up to four paid volunteering days a year to support our communities.
LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
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