System Analyst
Type: Permanent
Location: Remote, with occasional travel to London for events and team activities.
The Role
As a System Analyst, you will be a key contributor to Clients Data and Digitalisation team, helping deliver our vision of an integrated, future-facing digital ecosystem for the retail energy market. You will support the implementation and evolution of technical workstreams, advise on digital solution design, and provide specialist input into industry wide technical change. This is a hands-on and collaborative role, ideally suited to someone with a strong technical foundation, stakeholder engagement skills, and a proactive mindset. You will play a vital part in ensuring client and its partners can efficiently deliver digital services that meet market needs and regulatory obligations, while helping to shape and refine the evolving energy landscape.
What you’ll do
• Contribute to the successful delivery of clients digital and data initiatives, ensuring solutions align with technical requirements and business goals.
• Participate in technical working groups and design forums, providing expertise and contributing to the development of industry-wide solutions.
• Lead technical design for REC Change Proposals and define impacts on market requirements and systems.
• Working with the Design Authority, conduct analysis, draw conclusions and make recommendations for changes.
• Write up the rationale for decisions which are to be consumed by stakeholders.
• Review current and proposed technical systems to identify improvements and support the delivery of efficient, high-quality services.
• Review current data flows and data items to identify improvements to industry process in the context of projects or continuous improvement.
• Assist in creating specifications, interface definitions, and technical inputs to support procurement, onboarding, and integration processes.
• Work with internal colleagues and external service providers to ensure technical consistency, smooth delivery, and alignment with REC obligations.
• Keep up to date with industry developments, regulatory changes, and emerging technologies relevant to the retail energy market.
About you
• Experience with one or more of the key energy industry systems (e.g. DTN, UKLink, DIP, CRS, CSS).
• Strong understanding of the GB retail energy market, including industry codes and key market functions.
• Knowledge of industry data flows and interfaces, data specifications and associated processes.
• Proven experience in system analysis, data integration, or technical delivery within regulated sectors.
• Strong communication and stakeholder engagement skills, including ability to simplify complex technical topics for non-technical audiences.
• Ability to produce technical documentation and specifications to a professional standard.
• Excellent problem-solving skills, ensuring balanced and practical solutions.
Ideally, you’ll also have
• Familiarity with the Retail Energy Code (REC) and its governance model.
• Experience working on digital transformation initiatives in the energy/utilities sector.
• Exposure to agile delivery frameworks (e.g. Scrum, SAFe) and tooling such as JIRA or Confluence.
• Experience with regulatory transformation programmes (e.g. Nexus, TRAS, MHHS, Switching).
• Awareness of security, compliance, and data governance principles in technical environments.