Internal Sales Representative - NewHouse, Motherwell ML1 5SE
📍 Location: Lichfield
💼 Salary: Around £28,000 per annum
🕒 Hours: 40 hours per week, Monday to Friday (8:30am - 5:00pm, with a 30-minute unpaid break)
📅 Holidays: 25 days annual leave + bank holidays + up to 2-week Christmas shutdown
🎁 Benefits:
Pension: Auto-enrolment at 4%, matched by the company up to 5%
Life cover: 3x basic salary (while contributing to the pension scheme)
Westfield Health medical cover
Free onsite parking
Annual health checks
Christmas savings scheme
Cycle to Work & Electric Car salary sacrifice schemes
About the Role
We are looking for a motivated and commercially aware Internal Sales Representative to join our team in Newhouse. This is a fantastic opportunity for someone with strong communication skills and a customer-first mindset to play a key role in driving sales, building client relationships, and supporting the wider commercial team.
You'll be responsible for managing lower-volume sales enquiries, quoting customers using our Power Pricing system, and ensuring smooth coordination from order to delivery. You'll also promote additional products and services, resolve customer issues, and contribute to the overall success of the sales function.
Key Responsibilities
Sales & Quoting
Respond to customer enquiries and generate quotes using Power Pricing tools
Negotiate prices within set guidelines and secure orders
Promote additional products and value-added services
Post won quotes/orders to ARMACustomer Relationship Management
Build and maintain strong relationships with new, existing, and lapsed customers
Provide timely responses to queries and complaints
Log and manage customer feedback and complaints in CRM
Coordinate site visits where appropriateOrder & Delivery Coordination
Liaise with Production and Transport teams to ensure timely delivery
Manage delivery schedules and documentation
Monitor and update scheduling systemsQuote & Pipeline Management
Track open quotes and follow up with customers
Maintain accurate records in Power Pricing and CRM
Analyse quote win rates and pricing performanceCollaboration & Communication
Work closely with Accessory Sales, Contracts, and Pricing teams
Share market and customer insights to support business strategy
Support ad hoc projects and attend meetings as required
What You'll Need
Strong communication and negotiation skills
Experience in a sales or customer service environment
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Familiarity with CRM systems, Power Pricing tools, and SAP/ARMA (desirable)
A proactive, organised, and customer-focused approach
Why Join Us?
This is more than just a sales role - it's a chance to be part of a collaborative, forward-thinking team where your ideas and contributions are valued. With excellent benefits, a supportive environment, and opportunities to grow, this is a great next step in your career.
Apply now to join our team as an Internal Sales Representative and help us deliver outstanding service and solutions to our customers.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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