The Enterprise Solutions Architect unites HCLTech Mode 123 next-gen IT Services strategy. As an Enterprise Solutions architect you need to be well versed with Next Generation technologies such as Software Defined Datacenter, Hybrid Cloud, Converged Networks, Cybersecurity, IoT, Digital workplace and other transitional services in the IT infrastructure space. The Enterprise Solutions Architect will:
* Lead the Steady State operations contract from the architecture governance standpoint
* Engage the client architects and senior stakeholders to work on further account strategies, architecture roadmap and technology/service lifecycle management to support the client's business change program using next-gen IT services and become a trusted advisor to the client on architectural topics.
* Engages with clients as part of Pre‑sales/ RFP process for validating the architectures and solutions proposed in the solution response by HCLTech Practice teams
* Provide support for incremental business growth
* Implement and run architectural governance to ensure the integrity of the HCLTech services are maintained during change programs, i.e. continue to deliver as contracted, Establish IT Architecture Governance framework, Architecture roadmap including as‑is and to‑be solution architecture blueprints and technology product lifecycle management
* Identifying new opportunities, build solution architecture, evangelise the technology and adjust the solution proposal that meets customer requirements. The solutions will be based on next-generation IT solutions spanning one or more of the following areas: Digital Workplace, Software Defined Datacentre, Converged Networks, CyberSecurity, Unified Communications, Future Mode Operations including Tooling and Infrastructure Services
* Work closely with the Account Directors, Service Delivery Managers, Practice Architects, Technical Architects, project managers from HCLTech and client side. Along with the HCLTech application development team, infrastructure support, suppliers and other domains as required.
* Ensure that infrastructure solutions make the most efficient use of resources, technical and people, to provide the best value to both the client and HCLTech.
* Identify opportunities for operational improvements that improve customer service and create competitive advantage
* Help resolve issues affecting the infrastructure including performance, processes and service issues.
* Provide comprehensive technical and procedural advice and guidance to team members, other HCLTech domains and customers as required
* Attendance at the design and other client forums representing HCLTech.
* Support the development of new ideas/business case/opportunities into fully fledged solution proposals during the pre-sales stages. Identify innovative uses of technology that improve customer service and create competitive advantage
* Adhere to client technology governance and project framework.
* Help develop innovative uses of technology in conjunction with HCLTech architects and client architects to improve service and cost-effectiveness
* Be seen as an agent of change within the organization. Engage with support teams to create energy for change.
* Help achieve best practice for client infrastructure to ensure infrastructure, support deliverables and components are consistent with agreed designs and address applicable risk and security considerations.
Reporting Manager Designation
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