Senior Stock & Fulfilment Specialist Ready to shape the future of fulfilment in a rapidly growing retail environment? We’re searching for a Senior Stock & Fulfilment Specialist to act as the crucial link between senior leadership, central functions, and the retail estate, driving accuracy, accountability, and exceptional customer outcomes. The Role This is a high-impact, strategic position where you’ll influence at every level, from shop floor to boardroom. You’ll own the fulfilment agenda, drive stock integrity, develop future-fit processes, and spend significant time in stores to embed best practice and build operational ownership. If you combine strategic thinking with hands-on leadership, this role puts you at the centre of a major transformation journey. Key Responsibilities Fulfilment Strategy & Leadership Own the end-to-end digital fulfilment agenda across all channels. Influence senior stakeholders (including C-suite). Align fulfilment operations with wider business strategy. Represent fulfilment performance at senior forums. Performance Management & Insight Lead KPI measurement and continuous improvement. Deliver clear insights via dashboards and reporting. Drive accountability across all operational levels. Maintain unfulfillment rates consistently below target. Operational Excellence & Store Engagement Spend 2–3 days per week in stores to embed best practice. Champion stock accuracy and c...