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Store Manager Designate
Department: Region 6
Employment Type: Permanent - Full Time
Location: Acton
Compensation: GBP 32,000 - GBP 36,800 / year
Description
At Safestore, our people make the difference. We are a friendly team committed to providing exceptional customer service and selling the right storage solutions to our customers.
Starting salary: GBP 32,000 per annum, with a monthly bonus that can increase your total earnings to up to GBP 36,800 per annum.
This role requires you to be based in one store and travel to our local stores in Acton, Brentford, and Chiswick. Travel expenses are paid when visiting additional stores.
As a Store Manager, you will lead by example, providing your team with encouragement and training. You will motivate them to deliver an excellent customer experience and build strong customer relationships. Your focus will be on driving team performance and maximising sales.
We encourage you to be yourself and become part of the Safestore team, delighting customers and achieving your store's bonus targets.
This is a full-time, permanent position working 40 hours per week on a rota, covering 5 out of 7 days. Shifts are within our opening hours: Monday to Saturday from 7:30am to 6:30pm (extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.
What we offer:
* 28 days paid holiday per year (including bank holidays)
* Bonuses based on achieving targets
* Enhanced parental leave
* Pension scheme
* Healthcare cash plan
* Wellbeing initiatives like discounted gym memberships and cycle to work schemes
* Sharesave scheme with a successful track record
* Colleague and family discounts on Safestore products and services
* Employee Assistance Programme
What you will offer:
* Leadership: Motivating and coaching the store team to enhance performance.
* Sales: Achieving targets by understanding customer needs and advising on solutions, driving store performance.
* Customer Service: Maximising customer experience through exceptional service.
* Store Standards: Managing store responsibilities, including Health and Safety and maintaining high standards to impress customers.
Ideal Candidate:
* Previous management experience
* Operational background in a customer-facing environment such as retail or consultative sales
* Ability to lead and coach a team for performance
* Strong communication and relationship-building skills
* Commercial acumen
* Ability to navigate the fast-paced storage industry environment
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