Overview
The care sector is a rich and rewarding place to work, and we aim to make a meaningful difference in our care homes. RCB Healthcare seeks kind, resilient people to support our residents. We are looking for enthusiastic, committed, flexible staff whose focus is on providing the highest quality service at all times.
Currently we have a vacancy for a non-clinical Deputy Manager at our Nursing Home in Hempstead, Gillingham, Kent. This is a full-time role with alternate weekend work. You must demonstrate experience in a previous senior/managerial role within a care setting, a willingness to learn and support the manager. In return you will receive a competitive salary and opportunities for learning and development.
RCB Healthcare values kindness and believes residents are people with their own stories. Joining our team offers a meaningful opportunity to give something back to those we serve.
We are committed to inclusivity and encourage applicants from all backgrounds. We aim for a quick turnaround from offer to start date.
About the role
Senior Duties
Take day-to-day management responsibility for the establishment by:
This role includes senior responsibilities across staff management, the home, communication, personal care and support, confidentiality, and governance. The Deputy Manager will support and act in the Manager’s absence as required.
Staff Management
* Ensure all new care and nursing staff receive a comprehensive induction, are aware of the expected standards, and are fully supported during employment.
* Ensure the rota is covered for upcoming shifts and relief staff are utilized as needed.
The Home
* Take responsibility and accountability for the establishment, its resources and services. In the absence of the registered manager, take responsibility for enquiries, audits (if necessary), care reviews and referrals.
Communication
* Support the Manager in meeting the Company’s policies, procedures and legal obligations; ensure staff follow policies and company initiatives are promoted; take appropriate action to meet and maintain standards.
* Keep the Registered Manager updated on ongoing issues regularly.
Personal Care & Support
* Promote and provide personal care in line with care plans using a person-centred approach; encourage service users to reach maximum independence where possible.
* Build, maintain and promote good relationships with service users and their relatives; demonstrate effective communication and listening skills.
* Observe and promote service user choice, independence, dignity, privacy, fulfilment and other rights.
* Contribute to a warm and friendly home environment that enables service users to participate in running the home to their fullest potential.
* Administer or order medication for service users in line with current policy and procedures.
* Understand and apply confidentiality at all times; maintain service user confidentiality and dignity.
Governance & Standards
* Work in accordance with the Skills for Care Code of Conduct, organisation policies and current legislation; ensure anti-discriminatory and culturally sensitive service provision.
* Promote a positive personal and professional profile and equal opportunities within the organisation.
Additional Responsibilities
In addition to other tasks, each Deputy Manager may take on one or more of the following: health and safety, housekeeping/kitchen duties, staff training and development, or service user activities.
Health & Safety
* Identify and manage identified risks within the home; notify senior staff as required; be aware of emergency procedures and respond to emergencies to preserve safety.
* Promote safe moving and handling techniques and PPE use; comply with HSWA and COSHH regulations; maintain COSHH records.
* Report illnesses, accidents, faults, and hazards; ensure correct disposal of waste and that no-smoking policy is followed.
* Ensure safe working practices, infection control, and hand hygiene; report issues to the person in charge as needed.
Teamwork
* Work effectively as part of a team; support colleagues while maintaining own initiative; work well under pressure.
* Engage in ongoing professional development and attend staff meetings as requested by the Home Manager.
* Act as a role model and promptly report concerns regarding residents, care, wellbeing or staff to the Home Manager.
* Continuously review practices to develop skills and knowledge in line with current care standards.
Administration Tasks
* Participate, supervise and support the implementation of personal care plans; contribute to discussions and maintain records.
* Lead projects to improve service provision and maintain records to enhance well-being, dignity, quality of life, and environment for service users.
Job Type: Full-time, Permanent
Pay: £34,000.00 per year
Benefits:
* Company pension
* On-site parking
Location details: Gillingham ME7 3QG – reliable commute or relocation before starting work (required)
Work authorisation: United Kingdom (required)
Work Location: In person
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