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Core services delivery manager

Birmingham (West Midlands)
GES - Global Experience Specialists
Service delivery manager
Posted: 20 July
Offer description

Job Details: Core Services Delivery Manager

Full details of the job.

Vacancy

Vacancy Core Services Delivery Manager

Job Reference Number

Job Reference Number VN1223

Employment Type

Employment Type Permanent

Job Advert

Join Our Team as a Core Services Delivery Manager!

Do you have experience in the events and exhibitions industry?

Are you a competent in the six aspects of Scope, Schedule, Financial, Risk, Quality and Resources?If so, we want YOU!

As our Core Services Delivery Manager, you will manage the delivery of Core Operations at show site, including Electrics, Stand Fitting, Floor Covering and Furniture.

Main Duties include:

* Evaluate, assess and manage all the associated risks involved that may affect the delivery of the project
* Working from the information from the Account managers brief and any additional works orders provided.
* Ensure H&S compliance is adhered to by all staff (internal and appointed Contractors) which includes the checking that the relevant training is undergone.
* Be responsible for the delivery of the project meeting the minimum expected outcomes & benefits
* Work as part of the overall Operations team which will include Ops planning, Account Management onsite delivery and the Venue (but not restricted to) stakeholders that can influence the overall project
* Oversee and manage the dedicated onsite labour of the project
* Production of a timely post show report highlighting any issues or over achievements so that learnings and remedial actions may be taken by yourself and/or the department
* Adhering to the published SLAs dependent on the Organiser and the show
* Fully utilise any software systems that form part of the SOPs within the department
You will have:
Experience gained within the Exhibition and Events Industry or experience in a similar role.
The ability to work in a fast-paced environment and under your own initiative.
Good communication, be a quick learner, team player and willing to travel.
Excellent organisation and strong analytical, problem-solving, and critical-thinking skills as well as strong interpersonal skills.

Who we are:
GES is a global full-service provider for the exhibitions industry. We deliver extraordinary event experiences through partnership-driven productions.

Our vision is to grow with our customers and create a truly sustainable future for events. Introducing innovative technology that opens opportunities for stakeholders to thrive. We want to ensure that the Events Industry continues to thrive in partnership with our people and planet.
Through our business we endeavour to:

• Support and grow with our customers to create a truly sustainable future for events.
• Introduce innovative technology that opens opportunities for stakeholders to thrive.
• Use our influence to drive positive change

Salary
This role offers a competitive salary, dependent on experience. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level.

Hours of work
Normal working hours are Monday to Friday 8.30am – 5pm. On occasion you may be required to work evenings and weekends during busy periods to meet the demands of the business.

Annual leave
Our holiday entitlement is 25 days per annum (plus bank holidays and statutory public holidays).

Development and Benefits
At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the backing of line managers, progression is key to the business growing.

Equal Opportunities
In compliance with our commitment to diversity and inclusivity, we actively encourage applications from all qualified individuals regardless of age, race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic protected by law. We firmly believe in equal opportunities for all and strive to create a workplace where every individual can thrive and contribute their unique perspectives and talents.

Discrimination of any form will not be tolerated in our recruitment process, and we are dedicated to fostering an environment that values diversity and promotes fairness and equity for all applicants. Join us in our mission to build a diverse and inclusive workforce where everyone can succeed.
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