Overview
College Quality Officer (Quality & Standards Team) is part of Education Governance. The role is to develop and maintain positive working relationships with academic and professional services staff at the University, provide high quality professional guidance and leadership on quality and standards regulations, policies, and procedures, and support the operational management of quality and standards activities.
Key Duties
* To implement, embed and facilitate a contextual understanding of academic regulations, policies, procedures, and systems for assuring the quality and standards of the University’s awards within Schools.
* To provide specialist and contextual advice, guidance and direction on quality assurance regulations, policies, and procedures including regular updates on change through formal and informal networks.
* Work in partnership with Schools to support a wide range of quality assurance processes including programme approval and maintenance and revalidation in line with institutional expectations.
* To act as an effective communications conduit between Schools, Colleges, and other Professional Services staff in matters relating to the contextual landscape in which Cardiff University operates and how feedback supports continuous improvement of quality and standards policies and processes.
* Take responsibility for the operational management of quality assurance activities as confirmed by the Head of Academic Quality and Standards.
* To work with the Head of Education Governance and the Head of Academic Quality and Standards to evaluate and further develop education governance arrangements at School, College, and University level.
* To act as Secretary to committees, Task and Finish Groups and/or subcommittees in competent areas, advising members on strategy, policy, and procedure, undertaking research, and writing reports as required.
* To attend the College Education and Student Experience Committee and other College meetings to provide expert advice and guidance on the application of appropriate academic regulations, policies, and procedures.
General Duties
* Engage in ongoing personal and professional development including active engagement with appropriate sector groups to ensure the University adopts best practice and remains informed of sector-wide developments.
* Ensure confidentiality is applied when undertaking all duties.
* Abide by University policies on Health and Safety and Equality and Diversity.
* Perform other duties occasionally which are consistent with the role.
Person Specification
Essential Criteria
Qualifications and Education
* Degree/NVQ 4 or equivalent Professional membership/experience
Knowledge, Skills, and Experience
* Specialist knowledge of quality assurance and enhancement in higher education gained in a related role
* Ability to innovate and/or develop institutional policy in quality and standards in line with institutional priorities
* Ability to prioritise and make decisions across organisational boundaries in a complex organisation
* Extensive knowledge and understanding of current policy and the climate in higher education nationally and internationally, including regulatory issues and current challenges
Customer Service, Communication and Team Working
* Excellent written and oral communication skills, with the ability to convey complex information clearly to a wide range of people
* Proven ability to develop networks to contribute to long-term developments and to participate effectively in a team
Planning, Analysis and Problem Solving
* Evidence of ability to solve expansive problems using initiative and creativity; identify and propose practical and innovative solutions
* Excellent organisational abilities to prioritise and manage own workload
Desirable Criteria
* Postgraduate/Professional qualification
* Experience in managing contracts with key partners/clients
* Fluency in Welsh, written and oral
Details
Salary Range: £41,064 – £46,049 per annum (Grade 6)
Post/Grade: Full-time (35 hours per week) and open-ended. Salary and benefits listed above apply.
Job Category: Business / Strategic Management, Management & Executive
Seniority level: Mid-Senior level
Employment type: Part-time (note: this posting also references a full-time allocation in the description)
Job function: Quality Assurance
Industries: Higher Education
EEO
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We welcome applicants from all backgrounds and encourage balance between work and personal life, including flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an English application.
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