About the Company: Our Kent based client are Global Freight Forwarder, this position requires a highly motivated to supervise and encourage a team of x3.
About the Role: This role will be responsible for coordinating and managing the transportation of goods, ensuring timely and cost-effective delivery.
Responsibilities:
* Coordinate the end-to-end freight forwarding process for air, sea, and land shipments.
* This include General Forwarding and assisting on Projects (as directed).
* Monitor and manage own jobs, with reference to operational and financial margins.
* Work under the guidance of Head of Projects – ensure effective communication through the projects supply chain.
* Communicate with clients, suppliers, and transport companies to ensure smooth and efficient shipment of goods.
* Delegate clearly and precisely with their Team.
* Prepare and process shipping documentation, including bills of lading, customs declarations, and invoices.
* Monitor shipments to ensure they are on schedule and resolve any issues that arise.
* Negotiate rates with carriers and maintain relationships with logistics partners.
* Ensure compliance with all relevant regulations and standards.
* Provide excellent customer service and support to clients, addressing inquiries and providing updates on shipment status.
* Maintain accurate records and documentation related to shipments.
* Ensure all Job detail data and documents are logged in the Cargowise system.
* Ability to work independently and as part of a team.
* Ability to Supervise work of x3 Operational team members and the use of Cargowise.
* Work with Team to ensure smooth operations of all modes of jobs/shipments.
* Take project work team meetings to discuss jobs, issues, training, targets, goals, changes.
* Help develop staff with skills in both Freight forwarding and systems.
* Ensure Cargowise is being used correctly by all staff and help given where needed.
* Report to management to discuss jobs, issues, training, targets, goals, changes.
* Ensure compliance with all relevant regulations and standards.
* Ensure all WIP and Accruals are managed on all Jobs.
Qualifications:
* Strong knowledge of international shipping regulations and procedures.
* Proactive, forward-thinking, and dynamic approach to problem-solving and decision-making.
* Commercially minded with a strong understanding of cost-effective shipping strategies.
* Excellent organisational and time-management skills.
* Effective communication and negotiation skills.
* Ability to work independently and as part of a team.
* Proficiency in Cargowise and be able to use this system efficiently and effectively.
* Attention to detail and a high level of accuracy.
* Flexibility to handle changing priorities and meet deadlines.