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Customer Service - Full Time - Inverness High Street, Highland Council
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Client:
Location:
Highland Council, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3135e3eb2323
Job Views:
4
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Overview
McDonald's is a globally recognized brand, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offering quality jobs and opportunities for all.
As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in the customer areas. Responsibilities include welcoming children, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining and toilet areas, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep management informed about customer satisfaction.
We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include friendliness, approachability, courtesy, helpfulness, and effective communication skills such as attentive listening, face-to-face interaction, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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