Night Operational Support Officer (OSO)
Location: HMP Forest Bank, Greater Manchester, England.
Salary: £27,757.20 rising to £28,809.26 after 1 year.
Employment type: Full‑time, Mon‑Fri (nightshifts).
Job Overview:
The OSO will support day‑to‑day operations, manage security systems, oversee stock and supplies, escort contractors, respond to incidents, and maintain a safe and respectful environment during night shifts.
* Welcoming and managing visitors and official guests.
* Monitoring security systems and conducting safety checks.
* Supporting operational teams across Gatehouse, Control Room, Visits, and more.
* Escorting contractors and ensuring compliance with prison protocols.
* Managing stock and uniform distribution in Stores.
* Responding to incidents and maintaining vigilance during night shifts.
What’s in it for you?
* Full training and development (no prior prison experience needed).
* Uniform and name badge provided.
* Career progression opportunities within Sodexo.
* A supportive, inclusive, and respectful workplace culture.
What we’re looking for:
* Excellent communication and customer service skills.
* A proactive approach to safety, equality, and inclusion.
* Ability to work independently and as part of a team.
* Professionalism, discretion, and a positive attitude.
* Strong initiative and motivation.
Benefits: 20+ Sodexo benefits: retirement plan, discounts to over 1,900 brands, gym discount, employee assistance programme, and more.
EEO Statement: Sodexo is an inclusive, disability‑confident employer welcoming applicants from diverse backgrounds.
Ready to be part of something greater? Apply today!
Attached documents:
* UK Rewards and Benefits Guide.pdf
* OSO nights 24.11.2020.pdf
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