IT Support Engineer (Hybrid) West Yorkshire £28,000 - £30,000 10:00 - 18:00 | Hybrid (3 days onsite) An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team. This role offers a hands-on environment where you'll support users across the business while also gaining exposure to wider infrastructure and project work. The Role Provide 1st/2nd line support to internal users (circa 300 users) Troubleshoot hardware, software, and user issues Manage and maintain Active Directory (users, permissions, group policy) Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint) Device builds, deployments, and software installs Support Windows Server environments and terminal services Assist with ongoing IT projects and system improvements Tech Environment Active Directory / Group Policy Microsoft 365 (Exchange, Teams, SharePoint) Windows 10/11 & Windows Server Terminal Servers / RDS General networking fundamentals (DNS, DHCP, basic troubleshooting) What They're Looking For Experience in an IT Support / Service Desk / Infrastructure role Strong troubleshooting and problem-solving skills Good communication and ability to work with non-technical users Comfortable working in a hands-on, fast-paced environment Someone who enjoys variety and taking ownership The Environment This is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily structured, siloed environment. What's On Offer £28,000 - £30,000 salary Hybrid working (2 days onsite) Broad technical exposure across the environment Opportunity to be part of a close-knit, collaborative team If you're looking for a role where you can get stuck in and have real visibility across the IT function, apply or reach out for more information. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.