White Goods Engineer - Field Based | Up to £50,000 OTE
£1,500 Sign-On Bonus | Van, Bonus & Much More
Location: Roles available in various parts of the UK
Job Type: Full Time, Permanent
Salary: £27,000 - £43,000 basic depending on skill set, experience and location + uncapped bonus (OTE up to £50,000+)
Bonus: £1,500 sign-on bonus available for new starters
About The Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods – including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens – directly in customers' homes. Every day you'll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who work productively to repair our customers' appliances and deliver service excellence to every customer.
What You'll Do
* Diagnose and repair at least four of the core domestic appliance types in customers' homes
* Deliver excellent customer service during onsite visits
* Use intuitive software to manage your day, order parts and access job information
* Maintain Pacifica's high standards in professionalism, reliability and safety
What You'll Need
* Minimum 2 years' experience in the white goods repair sector in a field based capacity
* Up-to-date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
* Full UK manual driving licence (max 6 points)
What You'll Get
* Competitive basic salary: £27,000 - £43,000 (based on experience, skill set & location)
* Uncapped performance bonus – OTE up to £50,000+
* £1,500 sign-on bonus
* Modern company van with fuel card and optional private use
* Tools, uniform, PPE, and tablet provided
* Ongoing training including manufacturer led and City & Guilds Assured courses providing additional product upskilling if required
* Up to 33 days' holiday including bank holidays
* Company pension and Death in Service benefit (3x salary)
* Employee Perks: Free Multi‑Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
* Daily parts delivery to a secure by‑box near your home
* Monday to Friday working hours (approx. 9am‑5pm) with pre‑planned routes
* Market leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose
To keep households running while protecting the environment.
Our Vision
To care for our customers' appliances for a more sustainable world.
At Pacifica, you're not just an engineer – you're a trusted professional and a valued part of our national team.
We work with a small selection of the world's leading manufacturers, including:
Manufacturers – Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
Apply Now
Ready to take the next step in your appliance repair career? If you're an experienced White Goods Engineer, we'd love to hear from you! We have vacancies available in the North London, South London, NN (must have gas), LL (must have gas), CM/RM/IG/SS area (must have gas), BH and EN (must have gas) areas. Other areas also considered.
Don't see a vacancy in your area?
You can register your interest, and we'll be in touch when a role becomes available near you: business.pacifica.co.uk/careers
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