At Amplius, the Community Safety Officer plays a key role in creating safer, stronger communities by managing anti-social behaviour (ASB) and community safety cases. The role focuses on protecting customers, communities, and assets through prevention, early intervention, effective case management, and partnership working with local authorities, police, and other stakeholders. The role promotes safeguarding, supports vulnerable customers, ensures compliance with legislation and best practice, and works collaboratively to improve neighbourhood safety and wellbeing while embodying Amplius' values of collaboration, resilience, and customer focus. Salary: £38,746.40 per annum (Plus Car Allowance of £2,750.28) Contract: Permanent, Full Time Your week : 36.25 hours – Monday to Friday 9:00am – 5:15pm with a 1-hour break Location : Hybrid with a weekly presence at either our Rushden, Peterborough or Boston office – managing a patch covering Derby/Nottinghamshire Snapshot of your role Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses. Complete full case management, including proportionality assessments and preparation should any legal action be required. Understand and work towards regional performance against KPI’s, service standards and customer satisfaction measures Build and maintain effective relationships with local statutory officers in a designated area. Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible. Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management Ensure compliance with policies and procedures Maintain a detailed knowledge of anti-social behaviour best practice and legislation Champion a culture of safeguarding, inclusion, and customer empowerment. What we’re looking for CIH Level 3 – already achieved, working towards or willing to do so. Good knowledge and experience overseeing complex ASB & Community Safety case management. Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB, Crime and Policing Act 2014 Up to date knowledge of the regulatory environment Experience of building positive relationships with Local Authority partners and other key stakeholders Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges Able to travel around a large geographical area as required Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Tuesday 23rd June 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you. Why join Amplius? At Amplius, you’ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. INDAD The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference. The Benefits Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development Documents