JOB PURPOSE
To manage all areas of the finishing department: Flatpack, Window Patch, Glue. To optimise production output for the finishing department through effective organisation, co-ordination and resource management. Striving for continual improvements in machine productivity and efficiency, waste reduction, product quality and customer service levels.
SPECIFIC RESPONSIBILITIES
* To set and achieve targets in key performance in machine productivity and efficiency, waste, quality, customer service levels and Health & Safety
* To ensure Team leaders are capable of meeting evolving business needs
* To develop the process capability in line with changing technology
* To develop employees both individually and as teams to ensure effective day to day management of people
* To ensure effective inter-departmental communication
* To improve customer quality and service levels to reduce customer complaints
* Manage and control activities of all departments
* Set departmental objectives and monitor performance
* Identify recruitment and development needs
* Handle discipline and grievance issues
* Create and develop a team-working environment
* Support Team Leaders in achieving weekly targets in respect of production output, work in progress, service levels and machine efficiencies
* Manage within departmental budgets set and identify opportunities for cost reductions in areas such as overtime, consumables, maintenance and waste
* Optimise equipment and resource usage for effective and efficient output
* Be proactive in developing solutions to operational issues
* Ensure effective communication within and from all areas of production to achieve common business aims
* Provide regular performance statistics/ reports as directed
* Liaise effectively with Union representatives as appropriate
* Ensure compliance with all existing systems, standards and procedures within all areas to satisfy both company and customer requirements- ISO, Health & Safety
* Identify opportunities for improving systems of work, and successfully implement
* Control waste effectively
* Drive through and support the introduction of new systems and procedures
* Direct and manage technical innovation and introduction within your department
* Develop & implement corrective action plans short & long term to improve Quality, downtime and to reduce scrap & inventory
* Drive productivity improvement & standardisation across the business
* Provide training and instil a Lean culturethroughout the department
* compliance to ISO9001, ISO45001 and ISO14001 Standards, relevant legislation and compliance obligations through adherence to training and work instructions
PERFORMANCE INDICATORS
* Achieve departmental KPI’s
* Constantly strive to reduce downtime to agreed levels
* Meet and maintain customer requirements in terms of quality and output
* Compliance with the company’s quality standards (PS9000 and BRC/IoP)
* Adherence to the company’s health safety & environment standards (HASAWA Act)
* Maintain a good overall condition of work area through routine maintenance
* Accurate & efficient control of components including filing and good housekeeping practices
SKILLS/QUALS
* Technical expertise in all aspects of specific production processes relating to the finishing department
* Full working knowledge of BRC & ISO9001
* Essential experience of Lean Manufacturing
* Strong Management/Leadership Skills
* Evidence of Project Management in waste reduction
* Able to demonstrate reducing downtime and improve efficiency’s
* Able to work in a fast paced environment – FMCG preferred
* Strong commercial awareness and business acumen
* Computer literate, able to operate Microsoft Word, Excel and Outlook/Email
* Excellent aptitude
* Must be proactive
* Organizing, Planning, and Prioritising Workload to achieve targeted KPI’s
INTERPERSONAL SKILLS
* Oral communication – instruct/teach others, resolve complaints & settle disputes, provide routine information to team leaders/co-workers, interact with peers/managers to share knowledge & determine work priorities, provide basic counselling and answer questions as required
* Written communication – complete standard records & forms, produce other written correspondence including letters, memos, plans, notes, reports & emails and produce standard operating procedures
* Problem solving – use everyday judgement or basic calculations to perform basic tasks, analyse/evaluate information from multiple sources and use to solve problems
* Decision making – have the authority to determine and change priorities
* Planning – schedule and coordinate the activities of technical, financial and staffing resources to achieve company objectives
* Negotiation – negotiate with others about controversial and/or conflicting matters
* Creativity – develop new ideas, techniques, systems and policies
* Leadership – play lead role in meetings and committees and conduct briefings as necessary