Role: DutyManager
Location:West London
Salary:26900
Are you passionate about deliveringtopnotch customer service in aquatic environments Were seeking adedicated Duty Manager to lead our wet side operations with finesseensuring an exceptional experience for all our members.
Join our team as we make a splash in the world.As a Duty Manager youll oversee the wet side operations ensuringthe smooth functioning of the pool plant roomgalas andactivities;as well as line manager to a fabulous life guard team.This is a leisure job not to bemissed!
Key Responsibilities:
* Provide firstclasscustomer service to all members ensuring their safety andsatisfaction. Coordinate events and activities delivering memorableexperiences for all.
* Take charge of daily weekly and monthly pool plantoperations conducting necessary checks and tasks. Handle health& safety incidents accidents and safeguarding concernsreporting promptly andaccurately.
* Driveachievement of financial targets and KPIs including customerservice andrevenue.
* Linemanagement responsibilities of the life guardteam.
Requirements:
* Hold a valid NPLQ or equivalentcertification
* Understanding of operational workings of the pool plantroom.
* Pool plantqualification (desirable).
Benefits:
* Incremental Annual Leave
* Competitive Salary
* Free gym membership
* Company sick pay
* Career progression with training anddevelopment
Yourrecruiter for this role is Grant Reeves Account Executive at LoveRecruitment group and can be contacted simply by applying for therole below. Grant and Love Recruitment specialise in recruitmentfor the whole Fitness & Leisure sector. If youre ready todive into a rewarding career where you can make a splash in theleisure industry apply now!