Overview
We are seeking an experienced Operations Leader within FCA’s Central CCF Directorate to drive operational excellence across SPC, the FCA’s largest front-line Division. You will lead the Operations Team in CCF central to how the SPC Division operates and delivers, align efforts with Operations and Change, and support the FCA’s goal of becoming a smarter regulator.
Location: London, Leeds, Edinburgh
Contract type: Full time, Permanent
Working pattern: Flexible working, Hybrid
Closing Date: 09/10/2025
Responsibilities
* Managing and optimising the SPC governance framework and forums to support effective strategic decision-making and oversight of secretariat functions
* Leading core operational processes for SPC including people operations, business continuity planning and records management
* Supporting SPC business planning by collaborating with central teams, projects and SPC Directors to deliver the annual cycle and produce Director Delegation letters
* Building strong working relationships with the Change Directorate and Director EAs to embed divisional projects and promote CCF’s service offering through key communication channels
* Acting as a conduit between SPC and central teams by managing stakeholder relationships across Operations, Change, Technology and other partners
* Leading and developing a team of associates while contributing to CCF management team priorities and supporting directorate-wide initiatives alongside the Director and Head of Department
Qualifications and requirements
* Experience leading operational functions within a large regulatory or public sector organisation
* Ability to drive governance, strategy execution and cross-directorate collaboration
* Strong stakeholder management and communication skills
* Proven experience in people operations, business continuity, and records management
Additional details
* Seniority level: Director
* Job function: Management and Manufacturing
* Industries: Public Policy Offices
* Location: London, Leeds, Edinburgh
* Employment type: Contract
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