About the team
Wolters Kluwer’s Digital Experience Group (DXG)designs user-centered solutions across our globalTax & Accounting(TAA) portfolio. Our UX teams work at the intersection of Product, Engineering, and domainexpertise, solving complex problems across multi-product ecosystems.
In the UK, we support accountants and tax professionals with mission-critical software that enables compliance, advisory services, and efficient day-to-day operations in a highly regulated environment. The work is detail-heavy and high-stakes, requiring a strong focus on usability, accuracy, and trust.
About the role
As amid-level CX/UX Designer in the UK UX teamat Wolters Kluwer Tax & Accounting, you will contribute to the design of intuitive, scalable digital experiences for professional users working in a regulated, information-intensive environment. As part of a cross-functional product team, you will help translatecomplex requirements into clear, effective solutions that balance user needs with business, technical, and regulatory considerations. You will collaborate closely with product managers, engineers, and domain experts,contributing to design across the product lifecycleand helping tomaintaina high standard of usability, consistency, and quality across the product experience.
Key responsibilities
1. Design structured user flows and interaction models to supportcomplex, data-heavy workflows in regulated environments.
2. Create and use prototypes atappropriate levelsof fidelity to explore ideas, communicate design intent, andvalidateworkflows and interaction patterns.
3. Participatein usability testing with professional users andhelp translate findings into practical design improvements.
4. Prepare designs for development atan appropriate levelof detail, working closely with engineers to supportsmoothhandover.
5. Contribute to shared design systems and patterns, following established standards and governance tomaintainconsistency and scalability.
6. Work closely with product managers, engineers, and domain experts to balance user needs with regulatory, business, and technical considerations.
7. Explain design decisions clearly within cross-functional teams, using research, data, and usability principles to support your thinking.
8. Iterate on designs based on user feedback, analytics, technical constraints, and changing priorities.
9. Stay up to date with enterprise UX trends, accessibility standards, and relevant best practices, applying them thoughtfully whereappropriate.
10. Use AI tools whereappropriate tosupport research, ideation, documentation, and prototyping, and contribute to discussions about AI-driven capabilities within the product.
Required skills & competencies
UX & interaction design
11. Solid experience designing structured user flows and interactions for data-heavy or compliance-driven software.
12. Proficiencywith Figma, includingcreating andmaintainingUI designs, prototypes, and design assetsto a level of detail suitable for development.
13. Experience using and contributing to shared design systems in multi-product environments, applying establishedpatternsand extending them whereappropriate.
Research & validation
14. Experienceparticipatingin or supporting usability testing with professional users.
15. Ability to work with others to translate research findings and insights into practical,user-centereddesign improvements.
Enterprise collaboration
16. Comfortable working in cross-functional, matrixed teams within a largeorganization.
17. Ability to balance user needs with business, regulatory, and technical considerations.
18. Clear and confident communication skills, with the ability to explain design decisions and rationale within team and project contexts.
19. Openness to feedback and the ability to engage in constructive design critique,iterating onwork collaboratively rather than defensively.
20. A learning mindset, with willingness to build domain knowledge over time, ask questions, and adapt approaches as understanding deepens.
AI & innovation
21. Familiarity with using AI tools as part of everyday design work, including emerging AI-assisted prototyping capabilities, as well as support for research synthesis, ideation, and documentation.
22. Ability to engage in discussions with product, engineering, and domain experts about how AI-driven capabilities could support professional user workflows thoughtfully and responsibly,applying judgmentabout what is useful in practice and where human inputremainsimportant.
Portfolio
23. A portfolio isrequiredas part of the application,demonstratingexperience designing complex digital products and taking work from early exploration through to delivery-ready outcomes.
Eligibility
24. This role is open to candidates who are legally authorized to work in the United Kingdom. Visa sponsorship is not available for this position.
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