Join to apply for the Engineer - Field Service role at Chubb Fire & Security.
We are looking to hire a Security Service Engineer to join our team across Bedfordshire, Buckinghamshire, Cambridgeshire and Hertfordshire. Key to this role is experience in CCTV, Intruder and Access Control. We specialise in the design, development, supply, installation and commissioning of complex integrated systems that meet the most stringent demands.
Chubb Fire & Security has protected people and assets worldwide for more than 200 years, providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many FTSE 100 companies.
SALARY: Up to £37.5 k base + OTE.
* 25 days holiday, plus bank holidays
* Company vehicle – option for private use
* Stable, long‑term work with a leading national business
* Localised patch – no long‑distance travel
* Sales referral incentive scheme
* Employee referral scheme (£1,000)
* Company pension scheme (4% employer contribution)
* Life assurance (4 × basic salary)
* Uniform, all PPE, tools and ongoing training provided
* Travel time scheme
* Central benefits platform offering a wide range of discounts
* Health & wellbeing resources
* Bravo Awards – recognising outstanding contributions and encouraging excellence
The Service Engineer is field‑based and part of a team that travels across defined geographical areas, reporting directly to a regional supervisor and regional manager.
Candidates will be diverse and receive training to maintain and service multi‑disciplined systems, which may include one or more of the following: sophisticated CCTV, access control, perimeter detection, intruder detection, integrated management systems, intercoms, PCs and other computer platforms.
Training
Training is provided through various means – external and internal formal courses, mentoring and further study. Experience in any of the relevant disciplines is desirable and beneficial; the ability to demonstrate sound technical knowledge via formal qualifications, technical assessment or evidenced experience is required.
Goals And Objectives
* Provide first‑line remedial reactive service and routine maintenance activities for all company and third‑party products used within the local region.
* Assist in commissioning and installation support for project works, if required.
Core Responsibilities
* Repair, maintain and service systems in accordance with relevant procedures, engineer instructions and specific system specifications.
* Ensure client satisfaction in all aspects of installation, maintenance and service visits prior to leaving the site, consistently projecting a high level of quality customer service.
* Be available for standby on a call‑out rota, as required within the team.
Candidate Requirements
* Good basic education and ideally a relevant qualification in the electrical/electronic industry.
* Alternatively able to demonstrate in‑depth knowledge through assessment.
* Field service experience.
* Good standard of IT skills (computer‑literate).
* Good level of customer‑service experience.L
* IPAF, ECS, CSCS, safety passport holder or similar would be beneficial.
* Full UK driving licence.
* Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, intruder, access control & perimeter systems, networking.
About Us – Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security is a global business dedicated to keeping people and the world safe. We offer extensive training to all new advisors, fully supporting and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
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