Leadership role managing a team of account managers and business development professionals for a growing company. A great opportunity for an experienced sales professional with management experience looking to drive team performance and revenue growth.
The Role
A growing company is looking for an Office Sales Manager to lead and develop their internal sales team. You will oversee day-to-day sales operations, drive account growth and new business activity, and ensure alignment with the wider commercial strategy while maintaining excellent customer service standards.
Key Responsibilities
* Lead, coach and develop a team of Serviced Account Managers and Business Development Managers
* Implement and drive the company’s sales strategy across account management and new business
* Set KPIs, monitor performance and conduct regular reviews
* Provide reporting on account performance, identifying risks and opportunities
* Oversee key customer relationships, ensuring retention and growth
* Support new business activity, guiding pipeline management and conversions
* Track pipeline activity and provide accurate forecasting to senior leadership
* Ensure a high level of customer service and resolve escalations
* Work closely with internal departments including admin, operations and purchasing
* Identify and implement improvements to sales processes and systems
* Deliver ongoing training, mentoring and development for the team
* Manage pricing, margins and overall commercial performance
* Analyse sales data, market trends and competitor activity
Candidate Requirements
* Experience in sales leadership, office sales management or senior account management
* Proven ability to manage and develop a sales team
* Strong understanding of both account management and new business sales
* Experience working towards targets, KPIs and revenue goals
* Strong communication and leadership skills
* Commercially aware with experience managing margins and pricing
* Highly organised with strong analytical and problem-solving skills
* IT skills including Microsoft Office
* Positive, proactive and results-driven attitude
* Full driving licence and access to own vehicle
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