About Us
Abbeydale Dental Care is a well-established, patient-focused dental practice located in the heart of Nether Edge, Sheffield. We pride ourselves on providing exceptional dental care in a modern, supportive, and friendly environment.
We are looking for a friendly, organised and confident Dental Receptionist to join our front-of-house team. You will be the first point of contact for our patients, managing appointments, communications and helping to ensure the smooth running of the practice.
Key Responsibilities
* Warmly welcome patients in-person, by phone and email, creating a positive first impression.
* Manage appointment bookings, rescheduling and cancellations efficiently, maximising diary flow.
* Process payments, handle enquiries, verify patient details and maintain accurate records.
* Use the practice management software to update patient files, treatment plans and billing.
* Provide high quality customer service: answer queries, explain treatments, and liaise with clinical team.
* Support the clinical team as required (e.g., preparing forms, ensuring paperwork is ready).
* Maintain reception area presentation, ensure confidentiality and compliance with data protection.
* Contribute to a positive team environment and support practice operations and special events as needed.
Requirements
* Excellent verbal and written communication skills.
* Confident user of IT and software; experience with dental practice management software (preferably Dentally) is a plus.
* Strong organisational skills, attention to detail and the ability to multitask in a busy environment.
* Previous customer-facing or administration experience (ideally in a healthcare/dental setting) preferred.
* A warm and professional manner, high ethical standards and real dedication to patient experience.
* Flexibility, reliability and team-oriented attitude.
What We Offer
* Competitive salary – based on experience and working pattern.
* Full-time or part-time hours to suit work/life balance.
* Friendly, supportive practice culture with a focus on teamwork and ongoing development.
* CPD opportunities and training support.
* Modern digital practice environment with up-to-date systems.
* Staff benefits including discounted dental care and pension scheme.
Location & Hours
Abbeydale Dental Care, 281 Abbeydale Road, Nether Edge, Sheffield S7 1FJ
Working hours will be discussed at interview and will support either full-time or part-time patterns.
How to Apply
Please apply directly through Indeed or send your CV and short cover letter to [], quoting:
"Dental Practice Receptionist Application – Abbeydale Dental Care."
Abbeydale Dental Care is an equal opportunities employer.
All applicants must hold current GDC registration and the right to work in the UK.
Job Types: Full-time, Part-time
Pay: Up to £13.00 per hour
Work Location: In person