We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington.
£36,000.00 per annum, working 35 hours per week.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Rent Collection and Arrears Management
* Manage rent and service charge accounts across a defined patch, ensuring payments are.
Housing Benefit, Universal Credit and Income Stability
1. Liaise with Housing Benefit, Universal Credit and Department for Work and Pensions teams to support claims, verify informa...