Join Our Dynamic Team as a Customer Service Coordinator!
Are you ready to take your career to the next level, We are a leading international manufacturer of high-value hydrocarbon specialties, dedicated to innovation and sustainability. We are searching for a cheerful and organised Customer Service Coordinator to join our team in Harwich, Essex!
What You'll Do:
As a vital part of our customer service team, you will be the friendly voice and efficient organiser that keeps our operations running smoothly. You will:
Manage customer inquiries and provide exceptional service through various channels.
Coordinate with production, logistics, and sales teams to ensure seamless order processing and delivery.
Maintain accurate records and documentation to ensure customer satisfaction.
Resolve any customer issues promptly and effectively, turning challenges into positive experiences.
Assist in the development and implementation of customer service policies and procedures.
What We're Looking For:
Our ideal candidate is not just skilled but also possesses a positive attitude and a genuine passion for helping others. Here's what you should bring to the table:
Proven experience in customer service or a similar role within a manufacturing or production environment.
Strong communication and interpersonal skills to foster great relationships with clients and colleagues.
Excellent organisational skills and the ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office Suite and familiarity with CRM systems.
A proactive approach to problem-solving and a keen attention to detail.
Why Join Us?
We believe that our employees are our greatest asset, and we are committed to providing a vibrant and inclusive workplace. Here's what you can expect:
A permanent contract with competitive salary and benefits.
Opportunities for professional development and career progression.
A supportive team environment where your contributions are valued.
A chance to be part of a company that is ISCC PLUS & EU certified and proud to hold an Ecovadis Gold rating for sustainability.
How to Apply:
If you are excited about becoming a part of our pioneering journey and meet the qualifications outlined above, we want to hear from you! Please submit your CV and a brief cover letter highlighting your experience and why you think you'd be a great fit for our team.
Don't miss this opportunity to shine in a role that makes a difference! Join us in shaping the future of hydrocarbon specialties while delivering top-notch service to our valued customers. Apply today and embark on a rewarding career with us!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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