We are looking for a supervisor to help with our bar and front of house operations. Past experience and aged 21+ will be essential for any applicant.
Key Responsibilities and Duties
Your responsibilities, but not limited to, include:
* With assistance from the Managers or Company Directors, assist with hiring, managing, mentoring, developing and training new and existing staff.
* Handling of cash and cashing out.
* Foster a climate of cooperation and respect between all co-workers.
* Lead by example and ensure all processes and procedures are documented and maintained, with clear and meaningful instructions for staff to reference.
* Assist with records of staff attendance.
* Report and/or remedy any venue problems or defects.
* Comply with regulatory and safety standards.
* Be welcoming to all customers.
* Take responsibility for the quality preparation and timely delivery of all items being sold by The Point.
* Responsible for the delivery of excellent cleanliness throughout the front and back of house areas.
* Responsible for the venue’s stock, its rotation and ordering.
* Perform daily and weekly checks.
* Handling and resolution or escalation of customer queries and complaints.
* Attending and completing any training courses deemed necessary.
* Being flexible with working patterns and tasks – covering sickness and holidays when required.
* Opening and/or closing of the site.
* Perform any other reasonable duties to ensure the continued success and operation of The Point Bembridge Ltd. and any other affiliated companies within.
* Good knowledge of hospitality sections.
* Ability to produce and serve excellent high‑quality drinks and snacks.
* Great communication.
* Team supervisory and mentoring skills.
* Attention to detail.
* Good level of numeracy.
* Enthusiasm to develop your own skills and knowledge, plus those around you.
* Adaptability to change and willingness to embrace new ideas, trends and processes.
* Ability to lead, manage, work unsupervised and deliver quality work.
* Positive and approachable manner.
* Team player qualities.
Alongside key responsibilities and duties
A Point Supervisor should possess:
Requirements
Essential
* At least one professional reference.
* Proven skills within hospitality.
* Good understanding of regulatory standards, such as: Food & Hygiene, COSHH, HACCP, etc.
* Good understanding of office applications and platforms (MS Office, POS, etc.).
* Level 2 Food Safety and Hygiene certificate.
* Personal Licence Holders certificate.
* Previous experience in food or drink preparation.
* In possession of a driving license.
Desirable
* Level 2 Food Safety and Hygiene certificate.
* Personal Licence Holders certificate.
* Previous experience in food or drink preparation.
* In possession of a driving license.
As part of the HK team, you will be entitled to:
* Employer pension contribution.
* Employer support, where appropriate, for further education/qualifications.
* Discounted meals and drinks for you and immediate family.
Other Important Stuff
Due to the seasonal nature of our business, we can only offer casual or zero‑hour employment. Annual leave will be paid as and when worked.
Due to the nature of our venue, the successful applicant will be expected to work mornings, evenings, weekends, bank holidays and/or split shifts.
Auto enrolment to a Pension scheme will be setup upon arrival unless refused in writing.
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