Job Description:
Head of Product Strategy & Governance
Manchester/Stains/London/Brighton (Hybrid)
Permanent
Full-time
We make health happen
At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. We do this by creating innovative health solutions that put our customers first. As Head of Product Strategy & Governance, you’ll play a key role in shaping the future of our products across UKI. You’ll lead the development of a clear product strategy, ensuring every decision supports our mission and meets the needs of our customers. This is your chance to influence how health products evolve in a fast-changing market, while working for an organisation that reinvests in care—not shareholders.
Key Responsibilities
1. Develop and manage the UKI product and proposition strategy, defining frameworks, lifecycles, and customer needs.
2. Activate partnership product strategies and represent Bupa during partnership development and sales.
3. Establish and maintain a governance framework for all product-related activities, embedding risk controls and compliance.
4. Oversee product development and lifecycle management, ensuring alignment with regulatory standards and profitability goals.
5. Collaborate with cross-functional teams—Pricing, Marketing, Operations, Finance—to integrate governance into product design and delivery.
6. Monitor product performance, conduct audits, and identify opportunities for innovation and improvement.
7. Lead and inspire a high-performing team, fostering a culture of collaboration and accountability.
What We’re Looking For
8. Proven experience in product strategy and governance within a complex organisation.
9. Strong understanding of healthcare or financial services markets.
10. Ability to design and implement governance frameworks and risk management practices.
11. Excellent stakeholder management and communication skills.
12. Leadership experience with a track record of building and developing high-performing teams.
13. Analytical mindset with the ability to balance strategic thinking and operational delivery.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
14. 25 days holiday, increasing through length of service, with the option to buy or sell
15. Enhanced parental leave
16. Company-matched pension scheme
17. Annual performance-based bonus
18. Private medical insurance
19. Access to our health assessments and wellbeing services
20. Discounts on Bupa products and services
Why Bupa
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.